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BAKERY/CAKE DECORATOR

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Training and Development

Job Description

Our company is a well-established retail grocery chain known for delivering high-quality products and exceptional customer service to communities. With a strong commitment to core values such as respect, honesty, integrity, diversity, inclusion, and safety, we strive to create shopping experiences that encourage customer loyalty and satisfaction. We are proud to offer a wide range of fresh and delicious bakery products, including custom cakes, pastries, and other baked goods that delight our customers at every visit. Our bakery department plays a crucial role in upholding the store's reputation for quality and service, providing freshly prepared and creatively decorated bakery items crafted by skilled associates.\n\nWe are currently seeking a dedicated Bakery Associate to join our team and help us maintain the highest standards of customer experience and product quality. This role is perfect for individuals passionate about baking and customer service, interested in working in a fast-paced retail environment. The Bakery Associate will be instrumental in creating an inviting and safe environment that encourages customers to return, while assisting the department manager with sales and profit goals. The position requires adherence to all quality assurance standards and company policies, including health and safety regulations.\n\nAs a Bakery Associate, you will be responsible for engaging directly with customers, answering their questions about bakery products, and making personalized recommendations. You will prepare bakery items according to customer requests, including custom orders like wedding cakes, using proper bakery equipment. Your duties will include checking product freshness, reviewing sell-by dates, decorating cakes and pastries, labeling, stocking, and inventory management. Your role also involves maintaining a clean and organized department while practicing safety standards and reporting any equipment or safety issues promptly. This position requires effective communication skills, the ability to handle stressful situations, and a keen attention to detail. Candidates with any retail or bakery experience are preferred, and bilingual abilities are considered a plus.\n\nJoining our bakery department means becoming part of a team that values inclusion, innovation, and excellence. This is an excellent opportunity to develop your skills in bakery operations and customer service within a supportive work environment that prioritizes growth and team collaboration. If you are looking for a rewarding job where your creativity and customer focus make a difference every day, we encourage you to apply for the Bakery Associate position today. Become a part of our passionate team dedicated to creating outstanding customer experiences and delicious bakery products that brighten our customers’ lives.

Job Requirements

  • Any retail experience
  • any bakery/cake decorating experience
  • ability to handle stressful situations
  • knowledge of basic math
  • effective communication skills

Job Qualifications

  • Any retail experience
  • any bakery/cake decorating experience
  • ability to handle stressful situations
  • knowledge of basic math
  • effective communication skills
  • second language: speaking, reading and/or writing considered a plus

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • offer product samples to help customers discover new items or products they inquire about
  • prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • recommend bakery items to customers to ensure they get the products they want and need
  • check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • decorate cakes, pastries, cupcakes, cookies and other bakery items
  • label, stock, sign, and inventory department merchandise
  • report product ordering/shipping discrepancies to the department manager
  • understand the store's layout and be able to locate products when requested by customer
  • stay current with present, future, seasonal and special ads
  • maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • adhere to all local, state and federal health and civil code regulations
  • ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • notify management of customer or employee accidents
  • must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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