
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.25 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Tuition Reimbursement
Job Description
Smith's Food and Drug is a well-established supermarket chain based in Salt Lake City, Utah. Since merging with The Kroger Company in 1998, Smith's has expanded its presence, proudly serving customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As a key member of the Kroger family of companies, Smith's is committed to delivering outstanding customer service and providing quality food products to a diverse community. With a strong focus on innovation and customer satisfaction, Smith's operates with a core purpose: To Feed the Human Spirit. The company takes pride in fostering a culture where people matter, creating an inclusive and respectful workplace that values honesty, integrity, diversity, inclusion, and safety.
The role at Smith's Food and Drug is centered on providing an exceptional customer experience through outstanding service in the bakery department. This position emphasizes creating a safe and clean environment that encourages customers to return, while assisting the department manager in achieving sales and profit goals. The bakery associate will be responsible for helping customers find products, answering their questions, and offering product samples to enhance their shopping experience. The position also involves preparing bakery items such as cakes and pastries according to customer requests and maintaining the quality standards of all products sold.
Employees in this role must demonstrate a thorough knowledge of bakery products, including the ability to decorate a variety of baked goods and maintain inventory accuracy. They will be expected to monitor product freshness, adhere to health and safety regulations, and contribute to loss prevention efforts. The bakery associate plays a vital role not only by supporting sales goals but also by embodying Smith's core values and enhancing the overall customer experience through attentive service and expertise.
Smith's is dedicated to providing its employees with comprehensive benefits and opportunities for growth, including healthcare coverage options, flexible scheduling, paid time off, and access to educational programs. The company fosters a supportive environment where associates can thrive professionally and personally, with access to counseling and financial resources. This is an excellent opportunity for individuals passionate about food and customer service to join a company that values teamwork, development, and a shared commitment to quality and community.
The role at Smith's Food and Drug is centered on providing an exceptional customer experience through outstanding service in the bakery department. This position emphasizes creating a safe and clean environment that encourages customers to return, while assisting the department manager in achieving sales and profit goals. The bakery associate will be responsible for helping customers find products, answering their questions, and offering product samples to enhance their shopping experience. The position also involves preparing bakery items such as cakes and pastries according to customer requests and maintaining the quality standards of all products sold.
Employees in this role must demonstrate a thorough knowledge of bakery products, including the ability to decorate a variety of baked goods and maintain inventory accuracy. They will be expected to monitor product freshness, adhere to health and safety regulations, and contribute to loss prevention efforts. The bakery associate plays a vital role not only by supporting sales goals but also by embodying Smith's core values and enhancing the overall customer experience through attentive service and expertise.
Smith's is dedicated to providing its employees with comprehensive benefits and opportunities for growth, including healthcare coverage options, flexible scheduling, paid time off, and access to educational programs. The company fosters a supportive environment where associates can thrive professionally and personally, with access to counseling and financial resources. This is an excellent opportunity for individuals passionate about food and customer service to join a company that values teamwork, development, and a shared commitment to quality and community.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Second language: speaking, reading and/or writing
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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