BAKERY/CAKE DECORATOR

This position is offered by a leading retail establishment known for its commitment to delivering outstanding customer experiences through exceptional service and a welcoming environment. The company values safety, respect, honesty, integrity, diversity, and inclusion, striving to maintain a clean and safe space that encourages customers to return time and again. As part of a dedicated team, employees contribute to a positive shopping atmosphere by assisting customers, maintaining high standards of product quality, and adhering to all safety and health regulations. The employment type for this role is typically full-time or part-time retail work, with a competitive salary commensurate with experience and position level within the bakery department.

The role focuses on assisting customers within the bakery department, encompassing several key responsibilities such as preparing bakery items including wedding cakes, decorating cakes and pastries, and ensuring the display and storage of bakery products meet quality and freshness standards. The employee will also assist the department manager in meeting sales targets and maintaining profit goals, while closely monitoring adherence to quality assurance and customer service standards. This position requires handling various bakery equipment safely and efficiently, such as ovens, refrigerators, and freezers, while maintaining compliance with local, state, and federal food safety laws and civil code regulations.

An essential aspect of the role is creating an inviting shopping experience where customers feel welcome, important, and appreciated. This is achieved by actively engaging customers, answering their questions about bakery products, offering product samples, and making personalized recommendations to help them select the best items to meet their needs. Strong communication skills are crucial in this role, as is basic math knowledge for managing transactions and inventory tasks.

Additionally, employees will be responsible for labeling, stocking, signing, and inventorying bakery department merchandise, reporting any ordering or shipping discrepancies, and maintaining awareness of inventory and stocking conditions to ensure smooth operations. Employees must actively participate in safety programs, promptly notify management of any unsafe conditions or security concerns such as theft or fraud, and practice preventive maintenance by inspecting bakery equipment regularly. This position requires a proactive and responsible professional who can thrive in a fast-paced retail environment while upholding the highest standards of product and service quality.

Ideal candidates possess prior retail and bakery experience, including cake decorating skills, and are capable of handling stressful situations effectively. Knowledge of a second language is a plus, enhancing the ability to communicate with a diverse customer base. Applicants should be familiar with store layouts, current promotions, and merchandising practices to provide accurate product information and support the overall success of the department. Commitment to company values, excellent customer engagement, and adherence to safety and quality control protocols are foundational to succeeding in this role.