
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $17.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Our company is a vibrant retail bakery department dedicated to providing outstanding customer experiences through exceptional service and quality products. We pride ourselves on creating a welcoming, safe, and clean environment that encourages customers to return time and again. As part of a larger retail establishment, our bakery department focuses on delivering not just delicious bakery items but also a warm and inviting shopping experience that exemplifies the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Our team works collaboratively to maintain high standards across all aspects of the bakery, from product quality and presentation to customer engagement and store cleanliness.
We are currently seeking a passionate and customer-oriented Bakery Associate to join our team. In this part-time or full-time role, you will assist the department manager in reaching sales and profit goals by maintaining quality assurance standards and delivering excellent customer service. You will play a critical role in creating an environment where customers feel welcomed, valued, and appreciated. Your responsibilities will include preparing and decorating bakery items such as cakes, pastries, cupcakes, and cookies, as well as handling product samples and helping customers explore new products. You will use proper bakery equipment and adhere to all health, safety, and store policies to ensure that every product meets the highest quality and safety standards.
In this role, you will also gain and maintain extensive knowledge of the bakery products, enabling you to answer customer questions and provide personalized recommendations. You will be responsible for inventory management tasks, including labeling, stocking, signing, and monitoring product freshness and sell-by dates. Additionally, you will assist in identifying any safety risks or equipment issues, reporting discrepancies, and contributing to loss prevention efforts. This position requires the ability to work efficiently under pressure, excellent communication skills, and a friendly demeanor that fosters customer loyalty and satisfaction.
By joining our team, you will be part of a dynamic work environment that values teamwork, continuous learning, and personal growth. We support our employees in developing their skills, particularly in areas such as cake decorating, customer engagement, and inventory management, while ensuring a safe workplace and adherence to all regulatory standards. Whether you have previous bakery experience or retail background, if you have the passion for baking and customer service, we invite you to apply and become a valued member of our bakery team.
We are currently seeking a passionate and customer-oriented Bakery Associate to join our team. In this part-time or full-time role, you will assist the department manager in reaching sales and profit goals by maintaining quality assurance standards and delivering excellent customer service. You will play a critical role in creating an environment where customers feel welcomed, valued, and appreciated. Your responsibilities will include preparing and decorating bakery items such as cakes, pastries, cupcakes, and cookies, as well as handling product samples and helping customers explore new products. You will use proper bakery equipment and adhere to all health, safety, and store policies to ensure that every product meets the highest quality and safety standards.
In this role, you will also gain and maintain extensive knowledge of the bakery products, enabling you to answer customer questions and provide personalized recommendations. You will be responsible for inventory management tasks, including labeling, stocking, signing, and monitoring product freshness and sell-by dates. Additionally, you will assist in identifying any safety risks or equipment issues, reporting discrepancies, and contributing to loss prevention efforts. This position requires the ability to work efficiently under pressure, excellent communication skills, and a friendly demeanor that fosters customer loyalty and satisfaction.
By joining our team, you will be part of a dynamic work environment that values teamwork, continuous learning, and personal growth. We support our employees in developing their skills, particularly in areas such as cake decorating, customer engagement, and inventory management, while ensuring a safe workplace and adherence to all regulatory standards. Whether you have previous bakery experience or retail background, if you have the passion for baking and customer service, we invite you to apply and become a valued member of our bakery team.
Job Requirements
- minimum retail experience
- minimum bakery or cake decorating experience
- ability to handle stressful situations effectively
- basic math skills
- effective communication skills
- ability to comply with local, state and federal health and civil code regulations
- ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- any retail experience
- any bakery/cake decorating experience
- ability to handle stressful situations
- knowledge of basic math
- effective communication skills
- ability to create a welcoming and appreciative environment for customers
- ability to gain and maintain product knowledge
- capability to prepare and decorate bakery items using proper equipment
- ability to manage inventory and adhere to quality standards
- understanding of health and safety regulations
- teamwork and integrity aligned with company values
Job Duties
- create an outstanding customer experience through exceptional service
- establish and maintain a safe and clean environment that encourages customers to return
- assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards
- demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety
- answer questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
- offer product samples to help customers discover new items or products
- prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- recommend bakery items to customers
- check product quality to ensure freshness and review sell-by dates
- use bakery equipment such as refrigerators, freezers, and ovens according to company guidelines
- decorate cakes, pastries, cupcakes, cookies and other bakery items
- label, stock, sign, and inventory department merchandise
- report product ordering/shipping discrepancies to the department manager
- understand the store's layout and locate products when requested by customers
- maintain awareness of inventory/stocking conditions and note discrepancies
- adhere to all local, state and federal health and civil code regulations
- ensure compliance with merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules
- reinforce safety programs by complying with safety procedures and identify unsafe conditions
- practice preventive maintenance by inspecting equipment and notifying management of repair needs
- report all safety risks, illegal activities, and incidents to management
- perform essential job functions with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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