Smith's Food and Drug logo

BAKERY/CAKE DECORATOR

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career growth opportunities

Job Description

Our company is a leading retailer dedicated to delivering exceptional customer experiences through quality products and outstanding service. Recognized for maintaining high standards in product quality and customer satisfaction, we pride ourselves on creating a welcoming environment for all customers. As a well-established retail company with a specialized bakery department, we emphasize core values such as respect, honesty, integrity, diversity, inclusion, and safety. Our team is passionate about continuously improving the shopping experience and fostering customer loyalty by ensuring that every visitor feels valued and appreciated.

We are currently seeking a motivated and friendly Bakery Associate to join our dynamic team. This role is integral to both maintaining high bakery standards and providing exceptional service to customers. The position offers an excellent opportunity for individuals with prior retail or bakery experience to grow within a supportive and fast-paced environment. As a Bakery Associate, you will be responsible for presenting bakery products in an inviting manner, ensuring the freshness and quality of all items, and assisting customers by answering their questions and providing suitable recommendations. This role involves handling bakery equipment safely, decorating cakes and pastries creatively, and maintaining department safety and cleanliness standards. Responsibilities also include inventory management, merchandising, and supporting the department manager in achieving sales and profit objectives.

This is a full-time/part-time position with competitive compensation based on experience and skills. The successful candidate will also demonstrate flexibility, effective communication skills, and the ability to work well under pressure. Our bakery associates are fundamental in creating an environment where customers feel welcomed and valued, ultimately encouraging repeat visits. We foster a culture that values teamwork, safety, and customer engagement, ensuring that all employees have a rewarding and enjoyable work experience while contributing to the company’s overall success.

Job Requirements

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Retail experience
  • Bakery or cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Ability to speak, read and/or write a second language (desired but not required)

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples to help customers discover new items or products they inquire about
  • Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock, sign, and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • Stay current with present, future, seasonal and special ads
  • Maintain an awareness of inventory/stocking conditions
  • Note any discrepancies in inventory
  • Adhere to all local, state and federal health and civil code regulations
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • Notify management of customer or employee accidents
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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