
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a well-established supermarket chain that has proudly served customers for decades. Since its merger with The Kroger Company in 1998, Smith's has expanded to operate over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As a key member of the Kroger family of companies, Smith's is committed to its mission to Feed the Human Spirit by bringing together diverse teams with a passion for food and exceptional customer service. The company's culture emphasizes respect, honesty, integrity, diversity, inclusion, and safety, reflecting its deep-rooted dedication to its customers, employees, and communities.
Smith's Food and Drug offers an exciting opportunity for individuals passionate about delivering excellent customer experiences and fostering a positive environment. This role focuses on creating outstanding customer experiences through exceptional service, maintaining a safe and clean environment to encourage repeat visits, and assisting the department manager in meeting sales and profit goals. The position also involves monitoring established quality assurance standards to ensure the highest level of product and service quality. As part of this role, associates demonstrate Smith's core company values by engaging respectfully with customers and teammates, upholding safety protocols, and embracing diversity and inclusion in the workplace.
The bakery department is a vital area within the store, and this position entails a variety of duties aimed at enhancing customer satisfaction and operational efficiency. Employees will have the opportunity to gain and maintain extensive knowledge of bakery products, including cakes, pastries, and other baked goods, and provide tailored recommendations to customers. They are responsible for preparing bakery items, including custom wedding cakes, using proper equipment and techniques, and decorating various baked products creatively and skillfully. Quality control plays a crucial part in this role, with associates checking product freshness, labeling items accurately, and managing inventory effectively. The job requires adherence to all local, state, and federal health and safety regulations, as well as compliance with company policies regarding merchandising, labor control, loss prevention, and food safety.
Smith's offers flexible scheduling for both full-time and part-time roles with competitive compensation and a wide range of benefits. Employees benefit from comprehensive healthcare options including medical, dental, vision, and prescription coverage. In addition to physical health support, Smith's provides emotional and financial well-being services through free counseling and financial coaching. Associates enjoy valuable discounts on purchases, including food, travel, and technology, as well as access to tuition reimbursement programs and leading industry training. This role provides a supportive work environment where individuals can thrive, develop new skills, and build a career path within a reputable and diverse company. Whether you are looking for a part-time opportunity or a long-term career in retail baking and customer service, Smith's Food and Drug invites you to join their team where your potential is unlimited and community connection is key.
Smith's Food and Drug offers an exciting opportunity for individuals passionate about delivering excellent customer experiences and fostering a positive environment. This role focuses on creating outstanding customer experiences through exceptional service, maintaining a safe and clean environment to encourage repeat visits, and assisting the department manager in meeting sales and profit goals. The position also involves monitoring established quality assurance standards to ensure the highest level of product and service quality. As part of this role, associates demonstrate Smith's core company values by engaging respectfully with customers and teammates, upholding safety protocols, and embracing diversity and inclusion in the workplace.
The bakery department is a vital area within the store, and this position entails a variety of duties aimed at enhancing customer satisfaction and operational efficiency. Employees will have the opportunity to gain and maintain extensive knowledge of bakery products, including cakes, pastries, and other baked goods, and provide tailored recommendations to customers. They are responsible for preparing bakery items, including custom wedding cakes, using proper equipment and techniques, and decorating various baked products creatively and skillfully. Quality control plays a crucial part in this role, with associates checking product freshness, labeling items accurately, and managing inventory effectively. The job requires adherence to all local, state, and federal health and safety regulations, as well as compliance with company policies regarding merchandising, labor control, loss prevention, and food safety.
Smith's offers flexible scheduling for both full-time and part-time roles with competitive compensation and a wide range of benefits. Employees benefit from comprehensive healthcare options including medical, dental, vision, and prescription coverage. In addition to physical health support, Smith's provides emotional and financial well-being services through free counseling and financial coaching. Associates enjoy valuable discounts on purchases, including food, travel, and technology, as well as access to tuition reimbursement programs and leading industry training. This role provides a supportive work environment where individuals can thrive, develop new skills, and build a career path within a reputable and diverse company. Whether you are looking for a part-time opportunity or a long-term career in retail baking and customer service, Smith's Food and Drug invites you to join their team where your potential is unlimited and community connection is key.
Job Requirements
- Any retail experience
- Any bakery or cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Any retail experience
- Any bakery or cake decorating experience
- Knowledge of basic math
- Effective communication skills
- Ability to handle stressful situations
- Second language skills including speaking, reading, or writing is desired
Job Duties
- Create a welcoming environment for customers by answering product questions within the department and store
- Gain and maintain knowledge of bakery products to respond to inquiries and make product suggestions
- Offer product samples to customers and prepare bakery items including custom wedding cakes
- Recommend bakery items to ensure customers get the products they desire
- Check product quality for freshness and inspect use-by dates
- Decorate cakes, pastries, cupcakes, cookies, and other bakery items
- Label, stock, sign, and inventory bakery merchandise
- Report ordering and shipping discrepancies to the department manager
- Understand store layout to locate products and stay updated with seasonal and special ads
- Maintain inventory and stocking condition awareness
- Adhere to local, state, and federal health and safety regulations
- Follow merchandising, customer service, labor control, expense control, loss prevention, maintenance, safety, and food safety procedures
- Comply with safety programs and report unsafe conditions to management
- Perform preventive maintenance by inspecting equipment and reporting repairs
- Report safety risks, illegal activities, theft, or accidents as required
- Perform essential job functions with or without accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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