
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
safe work environment
Training and Development
Job Description
This job opportunity is with a leading retail company renowned for delivering exceptional customer experiences through a commitment to quality products and superior service. The company operates a dedicated bakery department that specializes in creating fresh, appealing bakery items, including custom cakes, pastries, cupcakes, and cookies. As a valued member of the team, you will play an essential role in not only providing outstanding customer service but also maintaining the safety, cleanliness, and overall quality standards within the bakery department. The organization prides itself on fostering a welcoming environment that encourages customers to return and enjoy their shopping experience repeatedly. This company upholds core values such as respect, honesty, integrity, diversity, inclusion, and safety, which form the foundation of its operational approach and work culture.
The role offered is that of a Bakery Associate who will assist the department manager to help the bakery achieve its sales and profit targets while adhering strictly to quality assurance standards. This employment opportunity emphasizes not only product knowledge and customer interaction but also requires a high level of responsibility in aspects like inventory control, food safety compliance, and store maintenance. The Bakery Associate will engage customers with informed product recommendations, sample offerings, and personalized service such as custom cake decoration. They will also be tasked with operational duties that include product stock management, maintaining equipment, and ensuring adherence to all health and safety regulations. This position suits candidates who are passionate about the bakery trade, eager to work in a dynamic retail environment, and capable of handling both customer-facing activities and backend duties that uphold the department's standard of excellence. The Bakery Associate must be able to perform essential job functions with or without reasonable accommodation, ensuring inclusiveness and equal opportunity within the workplace. This role is crucial in sustaining the bakery’s reputation for freshness and quality, while embodying the company's mission to create a safe, respectful, and customer-centric environment. Given the emphasis on exceptional service and safety, candidates with a background in retail or bakery settings, who possess effective communication skills and basic math proficiency, will thrive in this role. Multilingual candidates capable of engaging with a diverse customer base may find this position particularly rewarding. The salary and employment type details are competitive and reflective of the expertise and commitment expected from candidates, forming part of a comprehensive benefits package provided by the employer.
The role offered is that of a Bakery Associate who will assist the department manager to help the bakery achieve its sales and profit targets while adhering strictly to quality assurance standards. This employment opportunity emphasizes not only product knowledge and customer interaction but also requires a high level of responsibility in aspects like inventory control, food safety compliance, and store maintenance. The Bakery Associate will engage customers with informed product recommendations, sample offerings, and personalized service such as custom cake decoration. They will also be tasked with operational duties that include product stock management, maintaining equipment, and ensuring adherence to all health and safety regulations. This position suits candidates who are passionate about the bakery trade, eager to work in a dynamic retail environment, and capable of handling both customer-facing activities and backend duties that uphold the department's standard of excellence. The Bakery Associate must be able to perform essential job functions with or without reasonable accommodation, ensuring inclusiveness and equal opportunity within the workplace. This role is crucial in sustaining the bakery’s reputation for freshness and quality, while embodying the company's mission to create a safe, respectful, and customer-centric environment. Given the emphasis on exceptional service and safety, candidates with a background in retail or bakery settings, who possess effective communication skills and basic math proficiency, will thrive in this role. Multilingual candidates capable of engaging with a diverse customer base may find this position particularly rewarding. The salary and employment type details are competitive and reflective of the expertise and commitment expected from candidates, forming part of a comprehensive benefits package provided by the employer.
Job Requirements
- Any retail experience
- any bakery/cake decorating experience
- ability to handle stressful situations
- knowledge of basic math
- effective communication skills
Job Qualifications
- Any retail experience
- any bakery/cake decorating experience
- ability to handle stressful situations
- knowledge of basic math
- effective communication skills
- second language speaking, reading and/or writing
- must be able to perform essential job functions with or without reasonable accommodation
Job Duties
- Create an outstanding customer experience through exceptional service
- establish and maintain a safe and clean environment that encourages customers to return
- assist the department manager in reaching sales and profit goals established for the department
- monitor all established quality assurance standards
- demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- offer product samples to help customers discover new items or products they inquire about
- prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- recommend bakery items to customers to ensure they get the products they want and need
- check product quality to ensure freshness
- review sell by dates and take appropriate action
- use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- decorate cakes, pastries, cupcakes, cookies and other bakery items
- label, stock, sign, and inventory department merchandise
- report product ordering/shipping discrepancies to the department manager
- understand the stores layout and be able to locate products when requested by customer
- stay current with present, future, seasonal and special ads
- maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- adhere to all local, state and federal health and civil code regulations
- ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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