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BAKERY/CAKE DECORATOR

Job Overview

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Compensation

Hourly
Range $17.38 - $26.65
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
safe work environment

Job Description

Our company is a well-established retail chain that prides itself on delivering exceptional customer experiences and high-quality products. With a specific focus on bakery and cake decorating departments, we strive to maintain an inviting environment where customers feel welcome, valued, and eager to return. Our commitment to excellence extends beyond just product offerings; we emphasize safety, cleanliness, and respect in all our stores to uphold our core values of honesty, integrity, diversity, inclusion, and safety.

The Bakery Department Associate role is pivotal in sustaining a superior shopping experience by offering outstanding customer service and maintaining the department's operational standards. This role involves assisting the department manager in meeting sales and profit objectives while ensuring adherence to quality assurance practices and safety regulations. As a Bakery Department Associate, you will be responsible for presenting bakery items appealingly, responding to customer inquiries with in-depth product knowledge, and preparing bakery goods, including wedding cakes, using the appropriate equipment. Your ability to communicate effectively, handle stressful situations, and maintain a clean, safe environment will contribute greatly to the overall success of the department and customer satisfaction.

This position is ideal for individuals passionate about bakery products and eager to use their skills in customer interaction and product knowledge to foster a friendly and efficient shopping atmosphere. You will engage with customers, providing recommendations, offering product samples, and ensuring that all bakery items meet quality standards for freshness and presentation. The role also involves various operational duties such as inventory management, merchandise stocking and labeling, and compliance with health and safety regulations. The position demands a flexible and proactive approach to problem-solving, including identifying safety hazards, reporting discrepancies, and ensuring all equipment is maintained and functioning correctly.

Working in our bakery department means being part of a team that champions mutual respect and inclusivity while delivering on the promise of quality and exceptional service. We value team members who demonstrate a strong work ethic, attention to detail, and the ability to thrive in a fast-paced retail environment. Our store setting allows for career growth and development with ongoing training focused on product knowledge, safety protocols, and customer service skills. This role is full-time with competitive wages and opportunities for advancement, making it an excellent choice for individuals who enjoy working in a vibrant, customer-focused retail environment and want to grow their career within the food retail sector.

Job Requirements

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills

Job Qualifications

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Second language speaking, reading and/or writing

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples to help customers discover new items or products they inquire about
  • Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock, sign, and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • stay current with present, future, seasonal and special ads
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all local, state and federal health and civil code regulations
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • notify management of customer or employee accidents
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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