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BAKERY/CAKE DECORATOR

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $19.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Safe working environment

Job Description

About the Company and Role: Our company is a well-established retail chain known for offering a wide variety of quality products to our customers in a welcoming and engaging environment. We pride ourselves on our commitment to exceptional customer service, fostering a safe and clean shopping space where customers feel valued and encouraged to return. Our bakery department is a vital part of our store, delivering fresh and delicious baked goods, including custom-decorated cakes and pastries, that delight our customers and meet their needs.

We are currently seeking a dedicated Bakery Associate who will play a key role in creating an outstanding customer experience through exceptional service. This position involves assisting the department manager in achieving sales and profit goals while maintaining high standards for product quality and adherence to safety and operational guidelines. The ideal candidate will embody our company’s core values of respect, honesty, integrity, diversity, inclusion, and safety, ensuring these principles are reflected in all customer interactions and daily tasks.

The role of the Bakery Associate is multifaceted. You will welcome customers, answer their product inquiries, and help them find what they need throughout the store. Your knowledge of bakery products, including the ability to suggest items and prepare special orders such as wedding cakes, will enhance the customer experience. You’ll also manage the presentation and freshness of products by checking quality, labeling, stocking, and adhering to all food safety regulations. Additionally, you will support loss prevention, maintain safety standards, and report any discrepancies or maintenance needs to keep the department running smoothly.

Attention to detail and communication skills are critical for this role, as you will interact closely with customers and the management team to uphold the store’s standards. The environment can sometimes be fast-paced and require the ability to handle stressful situations professionally. The Bakery Associate position offers an excellent opportunity for individuals with retail and bakery experience who are committed to delivering exceptional service and contributing to a positive store atmosphere. Joining our team means becoming part of a company that values diversity and fosters growth opportunities for its employees while providing a fulfilling work experience.

Job Requirements

  • Any retail experience
  • Any bakery or cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Retail experience
  • Bakery or cake decorating experience
  • Knowledge of basic math
  • Effective communication skills
  • Ability to handle stressful situations
  • Knowledge of a second language is desirable
  • Ability to create a welcoming environment for customers
  • Ability to gain and maintain knowledge of bakery products
  • Ability to recommend bakery items to customers
  • Ability to use bakery equipment properly
  • Knowledge of health and safety regulations
  • Ability to follow company policies and procedures
  • Basic inventory management skills

Job Duties

  • Create an outstanding customer experience through exceptional service
  • Establish and maintain a safe and clean environment that encourages customers to return
  • Assist the department manager in reaching sales and profit goals
  • Monitor all established quality assurance standards
  • Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
  • Prepare bakery items including wedding cakes per customer requests using proper bakery equipment
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock, sign and inventory department merchandise
  • Check product quality to ensure freshness and review sell by dates
  • Report product ordering and shipping discrepancies to the department manager
  • Offer product samples to help customers discover new items
  • Understand the store's layout and be able to locate products when requested
  • Adhere to all local, state and federal health and civil code regulations
  • Maintain an awareness of inventory and stocking conditions
  • Ensure that all merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety and food safety rules are followed
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions
  • Practice preventive maintenance by inspecting equipment and notify management of repair needs
  • Report all safety risks and illegal activities including robbery, theft or fraud
  • Notify management of customer or employee accidents
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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