
Job Overview
Compensation
Hourly
Range $11.75 - $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Safe working environment
Job Description
Metro Market is a well-established grocery store chain based in Wyoming, known for providing quality products and exceptional customer service. Since merging with The Kroger Company in 2015, Metro Market has expanded its reach, currently operating 16 stores throughout the state. The company's mission is to deliver an outstanding shopping experience by focusing on community engagement and upholding high standards of service and product quality. Metro Market emphasizes values such as respect, honesty, integrity, diversity, inclusion, and safety, creating a welcoming environment for both customers and employees.
The role at Metro Market is centered around creating an outstanding customer experience through exceptional service. This position plays a vital part in establishing and maintaining a safe and clean environment that encourages customers to return. Working closely with the department manager, the successful candidate assists in reaching sales and profit goals set for the department while monitoring all established quality assurance standards. This role involves a balance of customer interaction, operational oversight, and adherence to company values, making it critical to the store's overall success.
Employees in this role are expected to embody the core values of the company, including respect, honesty, integrity, diversity, inclusion, and safety. These principles are not only essential for fostering a positive workplace culture but also for ensuring that customers receive a friendly, safe, and inclusive shopping atmosphere. The role requires a proactive and dedicated individual who can maintain high-quality standards and contribute toward achieving the department's financial objectives. By doing so, the employee directly influences customer satisfaction and retention, making Metro Market a preferred choice among Wyoming shoppers.
The role at Metro Market is centered around creating an outstanding customer experience through exceptional service. This position plays a vital part in establishing and maintaining a safe and clean environment that encourages customers to return. Working closely with the department manager, the successful candidate assists in reaching sales and profit goals set for the department while monitoring all established quality assurance standards. This role involves a balance of customer interaction, operational oversight, and adherence to company values, making it critical to the store's overall success.
Employees in this role are expected to embody the core values of the company, including respect, honesty, integrity, diversity, inclusion, and safety. These principles are not only essential for fostering a positive workplace culture but also for ensuring that customers receive a friendly, safe, and inclusive shopping atmosphere. The role requires a proactive and dedicated individual who can maintain high-quality standards and contribute toward achieving the department's financial objectives. By doing so, the employee directly influences customer satisfaction and retention, making Metro Market a preferred choice among Wyoming shoppers.
Job Requirements
- high school diploma or equivalent
- previous experience in retail or customer service
- ability to work flexible hours
- good physical stamina for maintaining clean and safe environment
- effective communication skills
- commitment to diversity and inclusion
- reliable and punctual
Job Qualifications
- experience in customer service or retail environment
- strong communication and interpersonal skills
- ability to work in a team-oriented setting
- basic knowledge of sales and profit goals
- commitment to company core values
- attention to detail and quality assurance
- problem-solving skills
Job Duties
- create an outstanding customer experience through exceptional service
- establish and maintain a safe and clean environment
- assist the department manager in reaching sales and profit goals
- monitor all established quality assurance standards
- demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety
- encourage customers to return through excellent service and environment
- support team collaboration and effective communication
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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