
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.20 - $27.31
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Career growth opportunities
Job Description
King Soopers, a proud member of The Kroger Company family since 1983, is a leading grocery store chain serving communities across Colorado and Wyoming with over 115 stores. As part of the nation's largest supermarket chain, King Soopers is deeply committed to fostering a diverse and inclusive work environment where employees feel valued and customers receive exceptional service. The company is known for its innovative approach to retail, focusing on quality food, outstanding customer experiences, and community involvement. King Soopers integrates digital advancements and community-focused initiatives to maintain a competitive edge in the grocery industry while prioritizing the health, well-being, and satisfaction of both customers and associates.
The role offered is an exciting opportunity to join King Soopers as a Bakery and Customer Service Team Member. This position is instrumental in creating outstanding customer experiences through exceptional service and product knowledge within the bakery department. You will be responsible for establishing a safe, clean, and welcoming environment for customers, reinforcing the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. In this role, you will assist the department manager in achieving sales and profit goals by maintaining high-quality assurance standards and ensuring that all bakery items meet the freshness and quality expectations of customers. Part of your responsibilities will include preparing bakery items such as wedding cakes according to customer specifications using proper bakery equipment, decorating a wide range of baked goods, and providing product samples to encourage customer discovery.
This position also emphasizes teamwork and communication. You will be expected to maintain an understanding of the store layout to help customers locate products, stay updated with sales and seasonal promotions, and consistently adhere to all health and safety regulations. By managing department inventory, reporting discrepancies, and reinforcing safety programs, you will help maintain a secure, efficient operation. King Soopers values associates who are caring, motivated, and eager to learn and grow within the company; this role offers ample opportunity for career progression and development through industry-leading training and continuing education programs.
Employees at King Soopers enjoy access to a wide range of comprehensive benefits supporting physical, emotional, and financial well-being. These include medical, dental, vision, and prescription coverage options, flexible scheduling with paid time off, employee assistance programs, financial coaching, associate discounts, and substantial tuition reimbursement. Whether seeking part-time work or a long-term career, this position is a great fit for individuals passionate about food, customer service, and making a positive impact in their communities. Join King Soopers and help Feed the Human Spirit with every customer interaction.
The role offered is an exciting opportunity to join King Soopers as a Bakery and Customer Service Team Member. This position is instrumental in creating outstanding customer experiences through exceptional service and product knowledge within the bakery department. You will be responsible for establishing a safe, clean, and welcoming environment for customers, reinforcing the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. In this role, you will assist the department manager in achieving sales and profit goals by maintaining high-quality assurance standards and ensuring that all bakery items meet the freshness and quality expectations of customers. Part of your responsibilities will include preparing bakery items such as wedding cakes according to customer specifications using proper bakery equipment, decorating a wide range of baked goods, and providing product samples to encourage customer discovery.
This position also emphasizes teamwork and communication. You will be expected to maintain an understanding of the store layout to help customers locate products, stay updated with sales and seasonal promotions, and consistently adhere to all health and safety regulations. By managing department inventory, reporting discrepancies, and reinforcing safety programs, you will help maintain a secure, efficient operation. King Soopers values associates who are caring, motivated, and eager to learn and grow within the company; this role offers ample opportunity for career progression and development through industry-leading training and continuing education programs.
Employees at King Soopers enjoy access to a wide range of comprehensive benefits supporting physical, emotional, and financial well-being. These include medical, dental, vision, and prescription coverage options, flexible scheduling with paid time off, employee assistance programs, financial coaching, associate discounts, and substantial tuition reimbursement. Whether seeking part-time work or a long-term career, this position is a great fit for individuals passionate about food, customer service, and making a positive impact in their communities. Join King Soopers and help Feed the Human Spirit with every customer interaction.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Second language: speaking, reading and/or writing is desired
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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