Smith's Food and Drug logo

BAKERY/CAKE DECORATOR

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
employee discount

Job Description

Smith's Food and Drug, based in Salt Lake City, Utah, is a well-established supermarket chain that has been proudly serving communities across seven states including Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Since its merger with The Kroger Company in 1998, Smith's has become part of one of the largest retail grocery chains in the United States, committed to delivering exceptional grocery experiences. As a member of the Kroger family, the company emphasizes a culture founded on core values such as respect, honesty, integrity, diversity, inclusion, and safety, all while focusing on feeding the human spirit through food and community connection. The company is dedicated to fostering an environment where employees feel valued, supported, and empowered to build rewarding careers.

The role of Bakery Associate at Smith's Food and Drug is pivotal to creating outstanding customer experiences by delivering exceptional service and maintaining a welcoming, clean, and safe environment in the bakery department. This position involves direct interaction with customers, answering their questions, offering product samples, and assisting them in discovering new bakery items. The Bakery Associate will be responsible for preparing bakery products such as wedding cakes and pastries, decorating cakes and other bakery items using appropriate bakery equipment, and ensuring product quality and freshness by monitoring sell-by dates and proper stocking.

In addition to customer service and product preparation, the Bakery Associate plays a key role in supporting operational excellence by assisting the department manager in reaching sales and profit goals and ensuring compliance with quality assurance standards and all relevant health and safety regulations. This position demands familiarity with bakery equipment including refrigerators, freezers, ovens, and decorating tools, alongside the ability to perform preventive maintenance inspections and reporting issues as needed.

Smith's Food and Drug offers a robust benefits package aimed at supporting the physical, emotional, and financial wellbeing of its associates. This includes comprehensive healthcare coverage, flexible scheduling with paid time off, access to financial counseling and coaching, attractive employee discounts, tuition reimbursement up to $21,000, and vast opportunities for career growth through training and development programs. Whether seeking part-time work or a full career path, individuals joining Smith's will find a supportive and inclusive work culture focused on nurturing their potential.

This position also requires effective communication skills, knowledge of basic math, and the ability to handle stressful situations. Bilingual abilities are a plus, enhancing the ability to serve a diverse customer base. Overall, the Bakery Associate at Smith's Food and Drug is instrumental in upholding the company's promise to deliver fresh, quality products while creating a positive shopping experience that encourages customer loyalty and satisfaction. If you are passionate about food, dedicated to excellent service, and eager to grow in a dynamic retail environment, Smith's Bakery Department offers a rewarding opportunity to advance your career in the grocery industry.

Job Requirements

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Any retail experience
  • Any bakery/cake decorating experience
  • Effective communication skills
  • Knowledge of basic math
  • Ability to handle stressful situations
  • Second language: speaking, reading and/or writing is desired

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples to help customers discover new items or products they inquire about
  • Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock, sign, and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all local, state and federal health and civil code regulations
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • notify management of customer or employee accidents
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef