
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Career growth opportunities
Job Description
Smith's Food and Drug, based in Salt Lake City, Utah, is a prominent supermarket chain that merged with The Kroger Company in 1998. As a part of the Kroger family of companies, Smith's proudly serves customers in over 140 stores spanning Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. This rich heritage and expansive network empower Smith's to deliver high-quality products and exceptional customer service rooted in a deep commitment to community and innovation. Smith's embraces its mission to Feed the Human Spirit by fostering diverse teams passionate about food and dedicated to creating memorable experiences for customers, communities, and colleagues alike.
At Smith's, employees are valued as essential contributors to the company's success. The organization prioritizes associate well-being through comprehensive benefits and encourages continuous growth by providing access to industry-leading training and education programs. This environment nurtures career development and helps associates thrive both professionally and personally.
The Bakery Associate role at Smith's Food and Drug is a vital position that embodies the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. This role focuses on delivering an outstanding customer experience through exceptional service and maintaining a safe, clean environment that invites customers to return. Bakery Associates assist department managers in achieving sales and profit goals while rigorously monitoring quality assurance standards. Their responsibilities span preparing and decorating bakery products, providing knowledgeable recommendations to customers, and ensuring inventory accuracy and compliance with health and safety standards.
This position offers a unique opportunity for individuals passionate about baking and customer service to grow within a supportive and dynamic workplace. Bakery Associates engage directly with customers, answering questions about products, offering samples, and helping shoppers discover new items. They use specialized bakery equipment to craft wedding cakes and other custom bakery goods, ensuring all products meet the high-quality standards Smith's customers expect. Associates also play a critical role in operational excellence by inspecting equipment, reporting discrepancies or safety concerns, and assisting with merchandising and inventory control.
Smith's commitment to flexible scheduling, paid time off including holiday and sick pay, and comprehensive healthcare coverage, including medical, dental, vision, and prescription benefits, ensures associates are well cared for. Additional perks include emotional and financial support through counseling services and financial coaching, associate discounts across various retail categories, and up to $21,000 in tuition reimbursement through Smith's Continuing Education program. This position welcomes candidates looking for both part-time roles and long-term career paths, making it an excellent choice for individuals at various stages of their professional journey.
Overall, the Bakery Associate role is integral to fostering a welcoming, efficient, and customer-focused bakery department within Smith's Food and Drug. By upholding the company's standards and values, associates help create a positive shopping environment that enhances customer loyalty and supports Smith's mission to nourish the human spirit through quality food and exceptional service.
At Smith's, employees are valued as essential contributors to the company's success. The organization prioritizes associate well-being through comprehensive benefits and encourages continuous growth by providing access to industry-leading training and education programs. This environment nurtures career development and helps associates thrive both professionally and personally.
The Bakery Associate role at Smith's Food and Drug is a vital position that embodies the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. This role focuses on delivering an outstanding customer experience through exceptional service and maintaining a safe, clean environment that invites customers to return. Bakery Associates assist department managers in achieving sales and profit goals while rigorously monitoring quality assurance standards. Their responsibilities span preparing and decorating bakery products, providing knowledgeable recommendations to customers, and ensuring inventory accuracy and compliance with health and safety standards.
This position offers a unique opportunity for individuals passionate about baking and customer service to grow within a supportive and dynamic workplace. Bakery Associates engage directly with customers, answering questions about products, offering samples, and helping shoppers discover new items. They use specialized bakery equipment to craft wedding cakes and other custom bakery goods, ensuring all products meet the high-quality standards Smith's customers expect. Associates also play a critical role in operational excellence by inspecting equipment, reporting discrepancies or safety concerns, and assisting with merchandising and inventory control.
Smith's commitment to flexible scheduling, paid time off including holiday and sick pay, and comprehensive healthcare coverage, including medical, dental, vision, and prescription benefits, ensures associates are well cared for. Additional perks include emotional and financial support through counseling services and financial coaching, associate discounts across various retail categories, and up to $21,000 in tuition reimbursement through Smith's Continuing Education program. This position welcomes candidates looking for both part-time roles and long-term career paths, making it an excellent choice for individuals at various stages of their professional journey.
Overall, the Bakery Associate role is integral to fostering a welcoming, efficient, and customer-focused bakery department within Smith's Food and Drug. By upholding the company's standards and values, associates help create a positive shopping environment that enhances customer loyalty and supports Smith's mission to nourish the human spirit through quality food and exceptional service.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Second language: speaking, reading and/or writing is desired
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- Notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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