
Job Overview
Compensation
Hourly
Range $15.50 - $17.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
We are a respected and customer-focused bakery department within a larger retail establishment committed to providing exceptional service and high-quality baked goods to our community. Our company prides itself on creating a welcoming and inclusive environment where customers feel valued and appreciated. We adhere strictly to health and safety standards along with our core values of respect, honesty, integrity, diversity, inclusion, and safety, which guide every aspect of our operations. Our team members are trained to deliver excellent customer service, ensuring that every interaction leaves a positive impression and encourages repeat business. We believe in fostering a supportive workplace where associates can thrive, develop their skills, and contribute to the success of the department and the store as a whole. This position is a full-time role, offering the opportunity to work in a dynamic and friendly environment with potential for career growth. Compensation details will be discussed during the hiring process and align competitively with industry standards.
The role of the Bakery Associate is critical to creating an outstanding customer experience through exceptional service and maintaining a clean and safe environment that customers trust. The successful candidate will assist the department manager to achieve sales and profit goals by monitoring quality assurance standards, adhering to food safety regulations, and supporting all operational functions of the bakery department. This includes preparing, packaging, stocking, and merchandising bakery products, as well as handling customer inquiries and special orders. The Bakery Associate must be knowledgeable about products, demonstrate effective communication skills, and possess the ability to work efficiently under pressure. The role requires physical capability to meet the demands of the position and mandates compliance with safety and cleanliness standards at all times. This is an excellent opportunity for individuals with retail and bakery experience who are passionate about customer service and seek to work in a collaborative and fast-paced setting. We emphasize continuous learning and encourage our associates to embrace our Customer 1st strategy by delivering exceptional service and positively representing the company’s core values.
The role of the Bakery Associate is critical to creating an outstanding customer experience through exceptional service and maintaining a clean and safe environment that customers trust. The successful candidate will assist the department manager to achieve sales and profit goals by monitoring quality assurance standards, adhering to food safety regulations, and supporting all operational functions of the bakery department. This includes preparing, packaging, stocking, and merchandising bakery products, as well as handling customer inquiries and special orders. The Bakery Associate must be knowledgeable about products, demonstrate effective communication skills, and possess the ability to work efficiently under pressure. The role requires physical capability to meet the demands of the position and mandates compliance with safety and cleanliness standards at all times. This is an excellent opportunity for individuals with retail and bakery experience who are passionate about customer service and seek to work in a collaborative and fast-paced setting. We emphasize continuous learning and encourage our associates to embrace our Customer 1st strategy by delivering exceptional service and positively representing the company’s core values.
Job Requirements
- Must be 18 or older
- must be able to meet the minimum physical demands of the position
- high school diploma or equivalent
- bakery experience
- retail experience
- second language: speaking, reading and/or writing
- ability to handle stressful situations
- effective communication skills
- knowledge of basic math
- current food handler's permit once employed
Job Qualifications
- High school diploma or equivalent
- bakery experience
- retail experience
- second language: speaking, reading and/or writing
- effective communication skills
- knowledge of basic math
- current food handler's permit once employed
- ability to handle stressful situations
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- adhere to all local, state, and federal health and civil code regulations
- maintain cleanliness of counter, cases and coolers on a continuous basis
- observe scheduled shift operating hours
- meet the day's production goals for baked goods
- maintain a clean and sanitized work area
- plan and organize a development plan, including setting goals, prioritizing tasks, and developing appropriate time lines
- assist with receiving and unloading of merchandise and supplies
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- prepare special orders per customer requests
- use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
- adequately prepare, package, label and inventory ingredients in merchandise
- check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- properly use kitchen equipment, proof-box, stove, computerized scale
- label, stock and inventory department merchandise
- report product ordering/shipping discrepancies to the department manager
- understand the store's layout and be able to locate products when requested by customer
- stay current with present, future, seasonal and special ads
- maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- adhere to all food safety regulations and guidelines
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- notify management of customer or employee accidents
- report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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