
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.75 - $18.25
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
training programs
Job Description
Smith's Food and Drug, based in Salt Lake City, Utah, is a well-established grocery retailer serving customers across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming with over 140 stores. Since merging with The Kroger Company in 1998, Smith's has been part of one of the nation's largest supermarket chains, committed to delivering high-quality products, exceptional customer service, and a community-focused shopping experience. Smith’s is a company that prioritizes respect, honesty, integrity, diversity, inclusion, and safety, fostering an environment where both associates and customers feel valued and supported. As a subsidiary of Kroger, Smith's benefits from a strong commitment to innovation and community engagement, focusing on the holistic well-being of its associates by providing comprehensive benefits and opportunities for professional growth.
The role of a Bakery Associate at Smith's Food and Drug involves creating an outstanding customer experience through exceptional service within the bakery department. The position is essential in maintaining a safe and clean environment, ensuring customers enjoy a welcoming atmosphere that encourages return visits. This role supports the department manager in achieving sales and profit targets by monitoring quality assurance standards and product presentation. Adopting the Customer 1st strategy, a Bakery Associate encourages colleagues to deliver excellent service reflecting the company’s core values. Responsibilities include answering customer inquiries about bakery products, maintaining product freshness, managing inventory, and assisting with merchandising and receiving supplies. Associates use bakery equipment competently and comply with all food safety regulations and store policies to uphold the highest quality and safety standards. Additionally, this position requires multitasking and prioritization skills to meet production goals and handle customer special orders effectively. Smith’s offers flexible scheduling for part-time and full-time roles and emphasizes career growth through extensive training and continuing education programs. This position is ideal for individuals who are caring, purpose-driven, eager to learn, and passionate about food and customer service. By joining Smith's, associates become part of a diverse and inclusive team that values every member and supports their personal and professional development while contributing to feeding the human spirit across their communities.
The role of a Bakery Associate at Smith's Food and Drug involves creating an outstanding customer experience through exceptional service within the bakery department. The position is essential in maintaining a safe and clean environment, ensuring customers enjoy a welcoming atmosphere that encourages return visits. This role supports the department manager in achieving sales and profit targets by monitoring quality assurance standards and product presentation. Adopting the Customer 1st strategy, a Bakery Associate encourages colleagues to deliver excellent service reflecting the company’s core values. Responsibilities include answering customer inquiries about bakery products, maintaining product freshness, managing inventory, and assisting with merchandising and receiving supplies. Associates use bakery equipment competently and comply with all food safety regulations and store policies to uphold the highest quality and safety standards. Additionally, this position requires multitasking and prioritization skills to meet production goals and handle customer special orders effectively. Smith’s offers flexible scheduling for part-time and full-time roles and emphasizes career growth through extensive training and continuing education programs. This position is ideal for individuals who are caring, purpose-driven, eager to learn, and passionate about food and customer service. By joining Smith's, associates become part of a diverse and inclusive team that values every member and supports their personal and professional development while contributing to feeding the human spirit across their communities.
Job Requirements
- High school diploma or equivalent
- Bakery experience
- Retail experience
- Second language: speaking, reading and/or writing
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Current food handlers permit once employed
- Must be able to meet the minimum physical demands of the position
- Must be 18 or older
Job Qualifications
- High school diploma or equivalent
- Bakery experience
- Retail experience
- Second language: speaking, reading and/or writing
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhere to all local, state, and federal health and civil code regulations
- Maintain cleanliness of counter, cases and coolers on a continuous basis
- Observe scheduled shift operating hours
- Meet the day's production goals for baked goods
- Maintain a clean and sanitized work area
- Plan and organize a development plan, including setting goals, prioritizing tasks, and developing appropriate time lines
- Assist with receiving and unloading of merchandise and supplies
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Prepare special orders per customer requests
- Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
- Adequately prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- Properly use kitchen equipment, proof-box, stove, computerized scale
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all food safety regulations and guidelines
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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