Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Career Development

Job Description

This position is being offered by a dynamic retail grocery establishment focused on providing high-quality bakery goods and exceptional customer service. The company is committed to fostering a welcoming and inclusive shopping environment that prioritizes customer satisfaction, safety, and product quality. As a key player in the retail food industry, the company emphasizes respect, honesty, integrity, diversity, inclusion, and the safety of both customers and employees. This bakery associate role is integral to upholding these values while contributing to the success and profitability of the bakery department and the store as a whole.

The bakery associate position involves creating an outstanding customer experience through exceptional service and maintaining a safe and clean working environment. The ideal candidate will help ensure customers feel welcomed and valued by providing detailed knowledge about bakery products and other store departments. Working closely with the department manager, the associate will assist in achieving established sales and profit goals and adhere to quality assurance standards. The role requires embracing a customer-first strategy, encouraging team members to deliver excellent service, and demonstrating the company’s core values consistently throughout daily operations.

This position demands active engagement with customers, answering product-related questions, preparing special orders, and ensuring the highest standards of cleanliness and food safety are maintained at all times. The bakery associate must be capable of using various bakery equipment, such as ovens, refrigerators, freezers, slicers, and scales, as guided by company policies. Additionally, the role entails inventory management responsibilities, including proper labeling, packaging, stocking, and monitoring product freshness and quality.

Physical demands and safety compliance are critical aspects of this role. The associate must be able to meet the minimum physical requirements of the position, follow all safety protocols, and promptly report any safety hazards or incidents. Food handler permits and adherence to local, state, and federal health regulations are mandatory. This position is open to individuals aged 18 and older who possess effective communication skills, the ability to handle stressful situations, and knowledge of basic mathematics.

Joining this company as a bakery associate offers the opportunity to work in a supportive environment where personal and professional development is encouraged. Associates are provided with the tools and resources necessary to succeed, including the ability to plan and organize tasks toward achieving department goals. This role is well-suited to individuals who thrive in a fast-paced retail setting, enjoy engaging with customers, and take pride in maintaining high standards of product quality and store presentation.

Job Requirements

  • High school diploma or equivalent
  • Bakery experience
  • Retail experience
  • Second language speaking, reading and/or writing
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Current food handlers permit once employed
  • Must be able to meet the minimum physical demands of the position
  • Must be 18 or older

Job Qualifications

  • High school diploma or equivalent
  • Bakery experience
  • Retail experience
  • Second language speaking, reading and/or writing
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Current food handlers permit once employed
  • Must be able to meet the minimum physical demands of the position
  • Must be 18 or older

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Adhere to all local, state, and federal health and civil code regulations
  • Maintain cleanliness of counter, cases and coolers on a continuous basis
  • Observe scheduled shift operating hours
  • Meet the day's production goals for baked goods
  • Maintain a clean and sanitized work area
  • Plan and organize a development plan, including setting goals, prioritizing tasks, and developing appropriate time lines
  • Assist with receiving and unloading of merchandise and supplies
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Prepare special orders per customer requests
  • Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
  • Adequately prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, proof-box, stove, computerized scale
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • Stay current with present, future, seasonal and special ads
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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