Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
flexible schedule

Job Description

The hiring establishment is a well-recognized retail bakery department within a larger grocery store or supermarket setting. This company is committed to delivering outstanding customer experiences and prides itself on maintaining a safe, clean, and welcoming environment for all its customers and associates. As a cornerstone of the community it serves, the company is dedicated to core values such as respect, honesty, integrity, diversity, inclusion, and safety, which shape the foundation of its corporate culture. The bakery department itself plays a crucial role in the store by offering a variety of fresh baked goods prepared daily, catering to customers looking for quality and exceptional service. The employment type typically involves retail hours consistent with store operations, and the position requires flexibility to cover scheduled shifts and meet production goals.

This role is ideal for individuals passionate about customer service and bakery operations who seek to contribute to a positive shopping experience. As a bakery associate, you will be responsible for creating an outstanding customer experience through exceptional service and product knowledge. This position requires assisting the department manager with reaching sales and profit goals while maintaining established quality assurance and safety standards. You will engage with customers by answering questions about bakery products and the overall store assortment, making personalized product recommendations, and preparing special orders per customer requests. The role demands attentiveness to cleanliness and sanitation standards, including maintaining the cleanliness of counters, coolers, and work areas throughout your shift. Additionally, you will serve as an essential team member in managing inventory control by labeling, stocking, and tracking products while checking product quality to ensure freshness and safety.

This position also emphasizes compliance with all local, state, and federal health and sanitation regulations, including obtaining and maintaining a valid food handler's permit. Use of bakery equipment such as ovens, proof-boxes, refrigerators, freezers, slicers, and computerized scales must follow company guidelines for safe and proper operation. You will also be expected to help with receiving and unloading merchandise and supplies, reinforcing safety programs and procedures, and alerting management to any hazards or incidents that arise during your shift. The ideal candidate should have the ability to handle stressful situations effectively, communicate well with team members and customers, and possess basic math skills for measuring and preparing ingredients accurately.

Success in this role is measured not only by meeting daily production and sales goals but by fostering a customer-first strategy and encouraging associates to deliver excellent service. Furthermore, you will assist in planning and organizing personal development goals to enhance work efficiency and customer interactions. This comprehensive bakery associate position offers a dynamic work environment where dedication to quality, customer satisfaction, safety, and teamwork align to create a fulfilling career opportunity in retail bakery operations.

Job Requirements

  • High school diploma or equivalent
  • bakery experience
  • retail experience
  • second language: speaking, reading and/or writing
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math
  • current food handlers permit once employed
  • must be able to meet the minimum physical demands of the position
  • must be 18 or older

Job Qualifications

  • High school diploma or equivalent
  • bakery experience
  • retail experience
  • second language: speaking, reading and/or writing
  • effective communication skills
  • knowledge of basic math
  • current food handlers permit once employed
  • ability to handle stressful situations
  • must be 18 or older

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • adhere to all local, state, and federal health and civil code regulations
  • maintain cleanliness of counter, cases and coolers on a continuous basis
  • observe scheduled shift operating hours
  • meet the day's production goals for baked goods
  • maintain a clean and sanitized work area
  • plan and organize a development plan, including setting goals, prioritizing tasks, and developing appropriate time lines
  • assist with receiving and unloading of merchandise and supplies
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • prepare special orders per customer requests
  • use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
  • adequately prepare, package, label and inventory ingredients in merchandise
  • check product quality to ensure freshness
  • review "sell by" dates and take appropriate action
  • properly use kitchen equipment, proof-box, stove, computerized scale
  • label, stock and inventory department merchandise
  • report product ordering/shipping discrepancies to the department manager
  • understand the store's layout and be able to locate products when requested by customer
  • stay current with present, future, seasonal and special ads
  • maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • adhere to all food safety regulations and guidelines
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • notify management of customer or employee accidents
  • report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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