Job Overview

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Compensation

Hourly
Range $13.00 - $17.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Employee assistance program
Career development opportunities

Job Description

Metro Market, based in Wyoming, is a respected grocery store chain that has been a significant part of the community since merging with The Kroger Company in 2015. With 16 stores throughout the state, Metro Market is committed to providing high-quality products and exceptional customer service. The company emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety, fostering a welcoming and inclusive environment for both customers and employees. As a subsidiary of one of the largest retail grocery chains in the United States, Metro Market benefits from robust corporate support while maintaining a strong local presence that focuses on meeting the specific needs of Wyoming customers. This blend of local dedication and corporate strength enables Metro Market to remain competitive and customer-focused in the grocery retail market.

The role at Metro Market centers around creating an outstanding customer experience through exceptional service and daily operational excellence. It involves assisting the department manager in achieving sales and profit goals while ensuring that quality assurance standards are consistently monitored and maintained. The position plays a critical role in upholding a safe and clean environment that encourages customers to return, which is essential in building and maintaining customer loyalty. Additionally, this role requires embracing and promoting the Customer 1st strategy, inspiring associates to deliver excellent service consistently. The successful candidate will be expected to embody the company’s core values and promote these values within their team, ensuring a work culture that is respectful, honest, and inclusive. This job offers a dynamic and rewarding opportunity for individuals passionate about service, leadership, and fostering a positive shopping environment. Overall, this position is fundamental to Metro Market’s mission to provide a superior shopping experience while driving the operational success of the department and the store as a whole.

Job Requirements

  • High school diploma or equivalent
  • previous experience in retail or a related field
  • ability to work flexible hours including weekends
  • strong interpersonal skills
  • ability to stand for extended periods
  • basic math skills
  • willingness to learn and adapt in a fast-paced environment

Job Qualifications

  • Experience in retail or customer service
  • strong communication skills
  • ability to work in a team environment
  • leadership abilities
  • knowledge of safety and cleanliness standards
  • commitment to company core values
  • customer-oriented mindset

Job Duties

  • Create an outstanding customer experience through exceptional service
  • establish and maintain a safe and clean environment
  • assist the department manager in reaching sales and profit goals
  • monitor all established quality assurance standards
  • embrace the Customer 1st strategy
  • encourage associates to deliver excellent customer service
  • demonstrate the companys core values of respect honesty integrity diversity inclusion and safety

Job Criteria

Experience

Mid Level (3-7 years)


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