BAKERY/BAKER

Our establishment is a prominent retail bakery department within a larger store environment committed to delivering superior customer service and quality baked goods. We pride ourselves on creating an inviting atmosphere where customers feel valued and appreciated, encouraging repeat visits by providing an outstanding customer experience. This department is not only focused on meeting sales and profit goals but also on maintaining high standards of safety, cleanliness, and food quality. Our team embodies the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety, ensuring a harmonious and positive workplace for both employees and customers.

The role of a bakery team member is integral to achieving these goals. You will be responsible for assisting the department manager in various operational tasks including sales monitoring, quality control, and staff encouragement to uphold the Customer 1st strategy. This strategy prioritizes excellent customer service, making the bakery a preferred destination within the store. Your responsibilities will include preparing bakery items per special customer requests, handling bakery equipment properly, and ensuring all baked goods meet quality and safety standards. Additionally, you will engage with customers by answering inquiries, suggesting products, and providing samples to create a memorable shopping experience.

This position requires a balance of technical skill and customer service excellence. You will operate kitchen utensils, ovens, slicers, and refrigeration units while adhering to food safety regulations, including maintaining food temperature logs and checking sell-by dates to ensure freshness. Your role also involves inventory management, product labeling, packaging, and stock checking to ensure the bakery department runs smoothly and efficiently. Communication skills are essential, as you will promote trust and respect among associates and interact directly with customers who may speak different languages.

To thrive in this role, you must be adaptable to stressful situations, have basic math knowledge, and obtain a current food handler’s permit upon employment. Preferred qualifications include experience in bakery and retail environments, plus the ability to communicate in a second language. Safety is paramount, and you are expected to comply with safety procedures, perform preventive maintenance by inspecting equipment, and report any unsafe conditions or incidents. Your attention to detail and proactive approach will help protect the department from any product discrepancies or hazards.

By joining this team, you will play a key part in fostering an environment where customers feel welcomed and important. Your contribution will directly influence the bakery’s reputation and success as a destination within the store for fresh, delicious, and high-quality baked goods. This position offers not only the chance to specialize in bakery product preparation but also the opportunity to develop your customer service skills and work in an inclusive, respectful, and supportive environment.