Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance

Job Description

The hiring establishment is a well-established retail grocery store known for its commitment to quality products and exceptional customer service. With a diverse range of departments catering to the needs of the local community, this company has earned a reputation for delivering fresh, high-quality food items along with a friendly and welcoming shopping experience. The company firmly believes in a culture that embodies respect, honesty, integrity, diversity, inclusion, and safety for all its customers and employees. It encourages associates to embody these values in their everyday tasks, fostering a supportive and inclusive workplace environment.

This role is designed for an individual who is passionate about creating outstanding customer experiences through exceptional service within the bakery department. As a bakery associate, your primary responsibility will be to maintain a safe and clean environment that encourages customers to return while assisting the department manager in achieving sales and profit goals. The position requires adhering to quality assurance standards and embracing the company’s Customer 1st strategy, consistently promoting excellent customer service among associates. You will be expected to greet customers warmly, provide knowledgeable answers regarding bakery products, and handle special orders according to customer requests.

Key day-to-day tasks include maintaining cleanliness and sanitation of counters, cases, and equipment, meeting production goals for baked goods, preparing and mixing ingredients according to recipes, and ensuring product freshness and proper labeling. The role also involves assisting with receiving and unloading merchandise, inventory management, and reporting discrepancies or issues to management. Safety compliance is critical, requiring adherence to food safety regulations, safety programs, and preventive maintenance procedures.

Additionally, this position demands strong organizational skills, effective communication, and the ability to handle stressful situations gracefully. The bakery associate must have a current food handler's permit once employed and be capable of performing physical demands associated with bakery work. A high school diploma or equivalent is required, alongside prior experience in bakery and retail environments. Knowledge of a second language is highly desirable to enhance customer interactions.

Overall, this role offers an excellent opportunity for candidates looking to develop their skills in a supportive retail setting, contributing directly to customer satisfaction and store success. The company values employees’ growth and offers pathways for development through goal-setting and task prioritization, making it an ideal workplace for motivated individuals seeking long-term career prospects in retail food service.

Job Requirements

  • high school diploma or equivalent
  • bakery experience
  • retail experience
  • second language speaking reading and/or writing
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math
  • current food handlers permit once employed
  • must be able to meet the minimum physical demands of the position
  • must be 18 or older

Job Qualifications

  • high school diploma or equivalent
  • bakery experience
  • retail experience
  • second language speaking reading and/or writing
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math
  • current food handlers permit once employed
  • must be able to meet the minimum physical demands of the position
  • must be 18 or older

Job Duties

  • create an environment that enables customers to feel welcome important and appreciated by answering questions regarding products sold within the department and throughout the store
  • adhere to all local state and federal health and civil code regulations
  • maintain cleanliness of counter cases and coolers on a continuous basis
  • observe scheduled shift operating hours
  • meet the day's production goals for baked goods
  • maintain a clean and sanitized work area
  • plan and organize a development plan including setting goals prioritizing tasks and developing appropriate time lines
  • assist with receiving and unloading of merchandise and supplies
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • prepare special orders per customer requests
  • use all equipment in bakery such as the refrigerators freezers slicers and ovens according to company guidelines
  • measure prepare and mix ingredients according to recipe using variety of kitchen utensils and equipment
  • adequately prepare package label and inventory ingredients in merchandise
  • check product quality to ensure freshness review "sell by" dates and take appropriate action
  • properly use kitchen equipment proof-box stove computerized scale
  • label stock and inventory department merchandise
  • report product ordering shipping discrepancies to the department manager
  • understand the store's layout and be able to locate products when requested by customer
  • stay current with present future seasonal and special ads
  • maintain an awareness of inventory stocking conditions note any discrepancies in inventory
  • adhere to all food safety regulations and guidelines
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • notify management of customer or employee accidents
  • report all safety risk or issues and illegal activity including robbery theft or fraud
  • ensure that all current merchandising customer service labor control expense and supply controls loss prevention maintenance safety food safety associate and customer engagement rules are being followed
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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