BAKERY/ASST DEPT LEADER

Smith's Food and Drug, based in Salt Lake City, Utah, is a well-established grocery store brand that merged with The Kroger Company in 1998. Smith’s is part of the Kroger family of companies, proudly serving customers across over 140 stores in Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Smith's is recognized for its dedication to creating exceptional shopping experiences centered around quality food and customer care, working with diverse teams who are passionate about food and the communities they serve. The company has a rich history of innovation and continuously strives to develop amazing experiences for customers, employees, and communities alike, with the core mission to "Feed the Human Spirit."

Smith's values its people highly and focuses on providing the tools, environment, and opportunities necessary for associates to flourish both personally and professionally. The company supports a culture based on respect, honesty, integrity, diversity, inclusion, and safety while empowering employees to grow through education and hands-on experience. Whether someone is looking for a part-time job or a career pathway, Smith’s provides fresh opportunities and encourages all associates to unleash their full potential.

The Bakery Department Manager role at Smith’s Food and Drug is vital in ensuring top-notch customer service and operational excellence within the bakery department. In this position, you will be responsible for creating an outstanding customer experience by providing exceptional service and maintaining a safe, clean environment that invites customers to return. The role focuses on meeting sales and profit goals for the bakery department while upholding all quality assurance standards and managing various functions and activities associated with bakery operations. You will lead by example and embody Smith's core values in every aspect of your work, fostering a positive, respectful atmosphere both inside the department and across the store.

As Bakery Department Manager, you will promote trust and respect among associates, establish clear performance goals, and empower your team to achieve or exceed these goals. Managing scheduling appropriately to handle customer volume, delivering training, and participating in performance appraisals are key responsibilities. You will also engage customers by answering product questions, offering suggestions, and introducing new items through product samples and promotions. Maintaining product quality through regular inspection and ensuring the proper temperature control and inventory management are additional crucial tasks.

The role demands a collaborative approach that ties the bakery department's goals with the overall store initiatives, including sales promotions and budgeting efforts. You will partner with store management to develop and execute business plans tailored to achieve desired outcomes. Safety is a top priority, and you will reinforce safety programs, report risks, and comply with all relevant laws and policies to maintain a secure environment for customers and staff. The ideal candidate will thrive under occasional pressure, handle conflicts reasonably, and uphold high standards of honesty and integrity. This position offers a dynamic, fast-paced work environment backed by a supportive company culture committed to associate well-being and career growth.