BAKERY/ASST DEPT LEADER

Virginia Beach, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $11.25 - $15.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Prescription coverage

Paid Time Off

Holiday pay

sick pay

Employee assistance program

Tuition Reimbursement

associate discounts

flexible scheduling

Job Description

Kroger is the nation's largest grocer with nearly 2,800 stores across 35 states operating under 28 different names. From its humble beginnings as a small Cincinnati grocery store over a century ago, Kroger has grown into a prominent leader in the retail grocery industry. The company takes pride in bringing together diverse teams that share a passion for food and people with a unified mission: To Feed the Human Spirit. Kroger is committed to innovation, customer satisfaction, and community engagement, creating amazing experiences for customers and associates alike, with food at the heart of everything they do.

Joining Kroger means becoming part of a family-oriented company where people matter. Kroger strives to provide a working environment that supports both personal and professional growth. The company offers flexible scheduling, comprehensive benefits, and various opportunities for career advancement. Whether you are seeking part-time employment or a new career path, Kroger provides a fresh opportunity to succeed and thrive.

The Bakery Department Manager position at Kroger is a key role responsible for ensuring an outstanding customer experience through exceptional service. This role involves establishing and maintaining a safe, clean environment that encourages customers to return. The Bakery Department Manager will oversee all functions, duties, and activities related to the bakery department, ensuring that sales and profit goals are met while adhering to all quality assurance standards.

Core responsibilities also include promoting a positive and respectful culture among associates by embodying Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. The manager will be engaged in setting department performance goals, scheduling and training associates, managing inventory, and executing business and promotional plans. This role requires strong leadership skills, the ability to handle stressful situations professionally, and a commitment to customer satisfaction by creating an environment where customers feel welcome, important, and appreciated.

Working as a Bakery Department Manager at Kroger comes with the added advantage of comprehensive benefits, including healthcare plans, paid time off, emotional and financial support programs, associate discounts, tuition reimbursement, and extensive opportunities for training and career development. Kroger values associates who are caring, purpose-driven, and eager to learn, offering a supportive pathway for growth and success in the grocery retail industry.

Job Requirements

High school diploma or GED preferred
Any management experience preferred
Any bakery or retail experience preferred
Second language speaking, reading, or writing preferred
Excellent oral and written communication skills
Knowledge of basic math including counting, addition, and subtraction
Ability to handle stressful situations
Current food handlers permit once employed

Job Qualifications

Excellent oral and written communication skills
Knowledge of basic math including counting, addition, and subtraction
Ability to handle stressful situations
Current food handlers permit once employed
High school diploma or GED preferred
Any management experience preferred
Any bakery or retail experience preferred
Second language speaking, reading, or writing preferred

Job Duties

Promote trust and respect among associates with a positive attitude
Communicate company, department, and job specific information to associates
Establish department performance goals and empower associates to meet or exceed targets through teamwork
Develop adequate scheduling to manage customer volume
Train and develop associates on their job performance and participate in the performance appraisal process
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products and responding to inquiries
Inform customers of bakery specials and offer product samples
Review and inspect products for quality and freshness and take appropriate action
Develop and implement a department business plan to achieve desired results
Create and execute sales promotions in partnership with store management
Inform and educate department associates about current, upcoming and special in-store promotions
Prepare and submit seasonal critiques for the sales and merchandising supervisor
Implement the period promotional plan for the department
Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
Plan and organize the inventory process, maintain awareness of inventory and stocking conditions, note discrepancies, train associates on inventory and Computer Assisted Ordering (CAO)
Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
Reinforce safety programs by complying with procedures, identifying unsafe conditions, inspecting equipment, notifying management of repairs, and reporting accidents
Report all safety risks and illegal activity including robbery, theft or fraud
Adhere to all local, state and federal laws and company guidelines
Work cooperatively in a high-paced and sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Act with honesty and integrity regarding customer and business information
Follow directions and seek assistance when necessary to resolve customer and business issues
Provide support through direct interaction with minors, individuals with special needs, and/or older adults
Perform essential job functions with or without reasonable accommodation