Bakery Team Member (Service Counter) - Full Time

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $25.40
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
financial wellness programs
Employee Discounts
Training and development opportunities
Wellness support programs
retirement savings plan

Job Description

Whole Foods Market is a leading grocery chain committed to nourishing people and the planet through high-quality, fresh, and healthy food options. Established with a purpose to improve how people eat, Whole Foods Market goes beyond being just a grocery store. The company actively funds grants for school gardens, provides access to fresh foods in underserved areas known as food deserts, works on poverty alleviation in developing countries, and aims to revolutionize the grocery industry with sustainable and ethical practices. With a strong focus on personal growth and making a meaningful change, Whole Foods Market encourages its team members to be world-changers both within their communities and beyond.

This opportunity is for candidates interested in joining the Bakery team at Whole Foods Market. The role involves supporting the operation through receiving and preparing bakery products, maintaining clean and appealing bakery areas and displays, and assisting with sales efforts according to company standards. Employees in this position contribute directly to ensuring customers receive fresh, high-quality products while also maintaining optimal store presentation and sanitary conditions. The role requires consistent and courteous customer service, cooperation with other team members, and adherence to all store operating procedures and health and safety regulations. This entry-level position offers hourly wages ranging from $16.00 to $25.40, commensurate with experience, making it an attractive option for those passionate about natural foods and seeking career growth within a supportive company culture.

Team members in this position perform essential duties such as breaking down deliveries, stocking shelves, rotating products to prevent spoilage, and assisting with inventory checks. The Bakery team also engages with customers on the floor, participating in sales and promotional programs while modeling the company’s core values. As Whole Foods Market emphasizes a positive work environment, team members are expected to maintain professional grooming and punctuality, work collaboratively, and demonstrate effective communication skills. The company offers opportunities for advancement, and successful completion of initial employment milestones may lead to pay increases and promotion considerations.

Whole Foods Market provides comprehensive Whole Benefits for full-time and part-time employees, covering a range of wellness programs, paid time off, financial resources, and employee discounts. The company values diversity and inclusion, providing equal opportunities to all candidates without discrimination based on legally protected characteristics. The workplace environment is fast-paced and demands physical activity such as lifting up to 50 pounds, standing or walking for most of the shift, and working under varying temperature and wet or dry conditions. Familiarity with tools such as knives, box cutters, and heavy equipment like electric pallet jacks is important for day-to-day operations.

This role is ideal for individuals passionate about healthful eating and community impact who desire hands-on experience in retail food service and seek to develop skills in product knowledge, customer interaction, and store merchandising. Whole Foods Market aims to support its employees' professional development by providing training, clear operational guidelines, and a mission-driven culture that values customer experiences and product quality above all.

Job Requirements

  • No prior retail experience required
  • must be able to lift 50 pounds
  • ability to stand and walk 6-8 hours during an 8-hour shift
  • hand use including single grasping, fine manipulation, pushing and pulling
  • ability to bend, twist, squat, and reach
  • exposure to FDA approved cleaning chemicals
  • ability to work in temperatures up to 90 degrees Fahrenheit
  • ability to work in wet and dry conditions
  • ability to work a flexible schedule including nights, weekends, and holidays as needed
  • ability to use tools and equipment including knives, box cutters, electric pallet jacks, and other heavy machinery
  • may require use of ladders

Job Qualifications

  • Ability to sell proactively
  • ability to learn basic knowledge of all products carried in department
  • ability to visually examine products for quality and freshness
  • proactively reads labels and familiarizes oneself on various products
  • strong to excellent communication skills and willingness to work as part of a team
  • ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
  • ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
  • ability to follow directions and procedures
  • effective time management and organization skills
  • passion for natural foods and the mission of Whole Foods Market
  • strong work ethic and ability to work in a fast-paced environment with a sense of urgency
  • understanding of and compliance with WFM quality goals

Job Duties

  • Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products
  • stocks and cleans shelves, bins, and display areas
  • monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor
  • maintains back stock in good order
  • assists with sampling program, keeping sample areas full, clean and appealing
  • assists with periodic inventory checks
  • arrives to work station on time, appropriately groomed, dressed and ready to work
  • provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques
  • maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
  • follows and complies with established procedures including Weights and Measures, health and sanitation, and safe work practices
  • maintains a clean and sanitary working and shopping environment
  • performs opening, mid, and closing duties as assigned
  • immediately reports safety hazards and violations
  • performs other duties as assigned by store, regional, or national leadership

Job Criteria

Experience

Entry Level (1-2 years)


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