Bakery Team Member (Service Counter) - Full Time

Vancouver, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $18.00 - $25.40

Work Schedule

Standard Hours

Flexible

Benefits

Store discount

Paid Time Off

financial wellness programs

Health and wellness support programs

employee perks

Job Description

Whole Foods Market is a renowned American supermarket chain specializing in organic and natural foods. Founded in 1980, the company has grown to become a leader in the grocery industry by emphasizing quality, sustainability, and community engagement. Whole Foods Market is committed to nourishing people and the planet, prioritizing environmental stewardship, and supporting social initiatives. The company supports various programs including grants for school gardens, improving access to fresh and healthy food in underserved communities, and poverty alleviation in developing countries. As a pioneer in the natural food movement, Whole Foods Market fosters a workplace culture centered on collaboration, personal... Show More

Job Requirements

Prior retail, restaurant or hospitality experience preferred
Must be at least 18 years of age to operate certain equipment
Ability to follow instructions and procedures
Ability to perform physical tasks required by the job
Willingness to work all scheduled shifts
Commitment to maintain a positive work environment
Basic computer proficiency
Effective communication skills
Ability to work in a fast-paced environment

Job Qualifications

Basic computer skills
Proactive problem-solver with excellent follow-through and listening skills
Clear and effective communication style, both written and verbal
Ability to learn products quickly or possess thorough product knowledge
Ability to follow instructions and procedures
Skilled in working in a fast-paced, evolving environment with strong prioritization and multitasking abilities
Ability to build and maintain positive relationships with staff at various levels
Supports the 365 culture and Whole Foods Market Core Values
Demonstrates responsibility and accountability
Proven experience meeting customer service expectations
Proper use of equipment such as knives, personal protective equipment, forklifts, pallet jacks, hand trucks, six wheel carts, and balers (must be 18 years or older)
Able to perform physical requirements of the job with or without accommodation
Desire to be part of a new and exciting brand

Job Duties

Provide exceptional customer service and address needs of customers in a timely and effective manner
Be cross-trained and work in multiple areas throughout the store, including cashiering
Process customer purchases, returns, and credits
Ensure all shelves and displays are properly stocked and front facing
Rotate products and remove out-of-date products
Maintain and support proper Electronic Shelf Label (ESL) signage throughout the store
Be aware of new products and their placement
Ensure the highest retail standards are being met
Follow all 365 Standard Operating Procedures (SOPs)
Participate in fiscal period and quarter end inventories
Communicate all pertinent information to leadership
Establish and maintain collaborative and productive working relationships with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers, and vendors
Stay informed on all company and store level information from leadership
Model 365 by Whole Foods Market vision and goals
Maintain knowledge/awareness of relevant competitors and industry trends
Complete all trainings and focus on increasing product knowledge
Maintain awareness of new products and promotions
Maintain a positive work environment
Use courteous and proper phone etiquette when answering the phones and pages
Follow and comply with health and sanitation procedures and adhere to safe work practices
Support overall store cleanliness and maintenance
Follow established food safety, organics, and cleaning guidelines
Resolve all hazards or violations immediately
Work all scheduled shifts
Attend meetings as assigned by Leadership, including daily huddles

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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