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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $24.40
Work Schedule
Standard Hours
Flexible
Benefits
Store discount
Paid Time Off
Financial wellness
Health support programs
Wellness Support
Access to perks
Full and part-time benefits
Job Description
Whole Foods Market is a leading supermarket chain in the United States, renowned for its commitment to natural and organic products, sustainable sourcing, and community engagement. Established with a purpose beyond selling groceries, Whole Foods Market aims to nourish people and the planet through its dedicated efforts in improving food quality, supporting local and global communities, and promoting sustainable agricultural practices. The company has built an inspiring culture that fosters personal growth, teamwork, and meaningful change, making it an exceptional place to build a career. Whole Foods Market continuously strives to set new standards of excellence in the grocery industry... Show More
Job Requirements
- High school diploma or equivalent
- Basic computer skills
- Ability to work all scheduled shifts
- Ability to perform the physical requirements of the job with or without reasonable accommodation
- Ability to follow instructions and procedures
- Demonstrated problem-solving skills
- Strong communication skills
- Commitment to teamwork and collaboration
- Willingness to learn and increase product knowledge
- Customer service experience preferred
- Must be at least 18 years of age
Job Qualifications
- Prior retail, restaurant or hospitality experience preferred
- Proactive problem-solver with excellent follow-through and listening skills
- Clear and effective communication style, both written and verbal
- Thorough knowledge of products throughout the store or the ability to learn them quickly
- Skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner
- Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business
- Supports the 365 culture and is an example of Whole Foods Market’s Core Values
- Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility
- Proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow team members
- Proper use of equipment including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older)
- Able to perform the physical requirements of the job with or without reasonable accommodation
- Desire to be a part of a new, exciting brand
Job Duties
- Provide exceptional customer service and address needs of customers in a timely and effective manner
- Will be cross-trained and work in multiple areas throughout the store, which may include cashiering
- Process customer purchases, returns and credits
- Ensure that all shelves and displays are properly stocked and front facing
- Rotate products and remove out-of-date products
- Maintain and support proper (Electronic Shelf Label) signage throughout the store
- Be aware of new products and their placement
- Ensure the highest retail standards are being met
- Follow all 365 Standard Operating Procedures (SOPs)
- Participate in fiscal period and quarter end inventories
- Communicate all pertinent information to leadership
- Establish and maintain a collaborative and productive working relationship with store leadership, team leaders, floor leads, fellow team members, support partners, customers and vendors
- Stay informed on all company and store level information from leadership
- Model 365 by Whole Foods Market vision and goals
- Have a level of knowledge/awareness of relevant competitors and industry trends
- Complete all trainings and focus on increasing product knowledge
- Maintain awareness of new products and promotions
- Maintain a positive work environment
- Use courteous and proper phone etiquette when answering the phones and pages
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
- Support overall store cleanliness and maintenance
- Follow established food safety, organics, and cleaning and maintenance guidelines and procedures
- Resolve all hazards or violations immediately
- Work all shifts as scheduled
- Attend all meetings as assigned by leadership, including daily huddles
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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