Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Aramark is a leading global provider of food services, facilities management, and uniform services, operating in 15 countries and serving millions of customers daily. The company is deeply rooted in a mission of service and is committed to creating positive impacts for its employees, partners, communities, and the environment. Aramark values diversity, equal opportunity, and inclusive work environments, welcoming employees from all walks of life to contribute meaningfully to their collective success. They strive to empower their workforce through professional growth opportunities, skills development, and a supportive culture aimed at fostering passion and talent. This commitment positions Aramark as a premier employer for individuals seeking a dynamic and rewarding career path.
The Hourly Supervisor role at Aramark is a pivotal position aimed at enhancing operational profitability through exceptional leadership and team management. This role entails maintaining the highest standards of customer service, safety, sanitation, quality, and operational consistency while simultaneously focusing on driving sales and managing costs effectively. The Hourly Supervisor will oversee daily staffing and labor costs, ensure compliance with production and inventory standards, and regularly audit service quality. They will also play a critical role in developing and implementing strategies that optimize customer satisfaction, supervise team dynamics, and handle day-to-day employee relations in alignment with Aramark's policies. The incumbent supports ongoing employee training and skills development to boost service quality, morale, and business growth. Additional responsibilities include supervising performance reviews, enforcing time and attendance protocols, and ensuring staffing levels meet business demands. Aramark recognizes that roles may evolve and emphasizes adaptability and continuous improvement within their workforce. This position is suitable for individuals who are proactive, leadership-oriented, and committed to fostering a positive customer and employee experience within a fast-paced operational environment.
The Hourly Supervisor role at Aramark is a pivotal position aimed at enhancing operational profitability through exceptional leadership and team management. This role entails maintaining the highest standards of customer service, safety, sanitation, quality, and operational consistency while simultaneously focusing on driving sales and managing costs effectively. The Hourly Supervisor will oversee daily staffing and labor costs, ensure compliance with production and inventory standards, and regularly audit service quality. They will also play a critical role in developing and implementing strategies that optimize customer satisfaction, supervise team dynamics, and handle day-to-day employee relations in alignment with Aramark's policies. The incumbent supports ongoing employee training and skills development to boost service quality, morale, and business growth. Additional responsibilities include supervising performance reviews, enforcing time and attendance protocols, and ensuring staffing levels meet business demands. Aramark recognizes that roles may evolve and emphasizes adaptability and continuous improvement within their workforce. This position is suitable for individuals who are proactive, leadership-oriented, and committed to fostering a positive customer and employee experience within a fast-paced operational environment.
Job Requirements
- High school diploma or equivalent
- Must have 3-5 years of relevant experience
- Current certifications as needed
- Ability to lift, bend, push, pull, and/or extended walking and standing
- Willingness to wear uniforms and use personal protective equipment
Job Qualifications
- Must have 3-5 years of relevant experience
- Current certifications as needed
Job Duties
- Control labor costs by supervising daily staffing levels while driving efficiency from all staff
- Retain control of production costs, supply costs, and inventory by adhering to all standards of operation
- Audit service and quality on a regular basis
- Adhere to all standards and established tracking procedures daily
- Develop and implement strategies to achieve customer satisfaction goals
- Supervise teamwork and service on a regular basis
- Supervise day-to-day employee issues professionally while adhering to all Aramark policies and procedures
- Support and implement training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale
- Assist in annual employee reviews and supervise interim performance issues
- Ensure accurate adherence to Aramark's time and attendance procedures
- Ensure staffing levels consistent with established guidelines and make daily adjustments based on business needs
- Train all employees according to company standards for safety, health, and sanitation procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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