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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible work schedule
Free non-slip shoes
Birthday month pto
Company holidays off
Medical insurance
Dental Insurance
Vision Insurance
Job Description
SusieCakes is a charming bakery that specializes in old-fashioned, sentimental dessert favorites reminiscent of cherished childhood memories. Known for baking everything from scratch daily, SusieCakes prides itself on using the freshest and finest ingredients to create an array of treats including cakes, cupcakes, cookies, pies, and bars. Their signature Celebration Cake has become a birthday staple for tens of thousands of families, blending nostalgia with the warmth and community feel of a neighborhood bakery. This unique fusion of tradition and modern hospitality creates a lively and welcoming atmosphere in every SusieCakes location.
The core mission at SusieCakes is to c... Show More
The core mission at SusieCakes is to c... Show More
Job Requirements
- High school diploma or GED required
- must be able to speak, read and write English for safety reasons
- ability to work flexible hours, including weekends and holidays, as needed
- frequent walking, kneeling, bending and reaching overhead
- able to stand for extended periods of time
- must be able to lift, move and carry up to 50 pounds
Job Qualifications
- One year of experience in a customer service environment preferred
- previous quick service food handling experience in either the hospitality or food and beverage industry a plus
- attention to detail
- excellent verbal and written communication skills
- must be able to safely utilize all bakery equipment
- ability to work in multiple regional locations
- ability to work in cross functional roles as needed (front-of house and back-of-house)
- ability to adapt to a flexible schedule according to business needs
- ability to transport product and make deliveries when needed
- must have reliable transportation and valid drivers license
Job Duties
- Greet, welcome, and connect with guests
- maintain service quality standards by delivering premium guest service and treating each guest as a VIP
- anticipate guest needs and provide tailored suggestions
- handle all guest transactions in an efficient, professional and competent manner
- perform guest service tasks and other duties as instructed by Manager-on-Duty or General Manager
- deliver product on an as needed basis
- maintain positive guest and team relations by living company values
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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