Bakery Manager Spokane

The hiring establishment is a well-established retail grocery store known for its commitment to quality and customer satisfaction. As part of a larger division that champions corporate and division customer service programs, the company strives to meet or exceed customer service goals while providing fresh, high-quality bakery products. The store emphasizes compliance with health and safety standards and maintains a clean, organized, and inviting shopping environment. This grocery store caters to diverse communities by offering a wide range of bakery items, including breads, cakes, pastries, and seasonal specialties, ensuring freshness and excellent product standards are always upheld.

The Bakery Department plays a crucial role within the store, leading by example to maintain product quality, sanitation, and safety while delivering exceptional customer service. This department is responsible for the complete cycle of bakery product preparation, from order to proofing, baking, decorating, slicing, packaging, and merchandising. The Bakery Manager is expected to manage these daily operations effectively, ensuring all aspects meet company and regulatory standards.

This role offers an hourly wage starting at $25.40, which varies based on location, experience, and qualifications, alongside a competitive benefits package including medical, dental, vision, disability, life insurance, sick pay accrued based on hours worked, paid time off, vacation pay, paid holidays, bereavement pay, and retirement benefits including pension and 401k eligibility. The employment type can be union or non-union depending on specific terms and agreements.

The Bakery Manager will plan, organize, and direct day-to-day bakery operations with a heavy focus on independent judgment and discretion. This includes conducting daily inspections for product quality, sanitation, safety, and security; implementing effective promotional displays; controlling shrinkage and expenses; processing purchase reports and sales logs; managing inventory control, ordering, stocking, and rotating bakery products; and ensuring compliance with retail labeling, health, and food safety standards. The position also requires supervising, motivating, and training bakery staff, effectively handling personnel actions such as hiring and disciplinary measures, and recommending staff development opportunities for advanced roles.

Additionally, the Bakery Manager handles customer relations by assisting with special orders, engaging in suggestive selling, resolving complaints, and maintaining professional communication with associates, customers, and vendors. Maintaining a safe work environment aligned with company policies and compliance regulations is a key responsibility, alongside addressing emergency procedures and equipment malfunctions. The manager must also be proficient in operating computer software and electronic ordering devices for inventory, sales planning, and scheduling.

Physical requirements include lifting and maneuvering objects up to 40 pounds, standing for long periods, operating bakery equipment, and frequent exposure to temperature extremes and flour dust. Strong leadership, good communication skills, problem solving, organization, and integrity are essential. This position demands a professional demeanor, knowledge of employment laws, and a strict adherence to safety and hygiene standards. Overall, this is a dynamic leadership role within the grocery retail industry, offering robust career advancement opportunities and comprehensive employee benefits, ideal for candidates with a passion for bakery operations and customer service excellence.