Bakery Manager

Nothing Bundt Cakes (NbC) is a popular bakery franchise known for its distinctive and delicious bundt cakes, offering a wide variety of cake flavors and beautifully decorated creations perfect for all occasions. With over 500 bakery locations across 40+ U.S. states and Canada, Nothing Bundt Cakes combines a commitment to quality, exceptional customer service, and community engagement to create a joyful experience for both guests and employees. Each bakery fosters a welcoming and supportive work environment where team members embody the company’s core values, including having a Servant's Heart, the Spirit of a Champion, and the ability to build Genuine Connections with customers and the local community. The corporate values and culture encourage employees to take pride in every aspect of their work while making every celebration sweeter.

The Bakery Manager/Lead Operator at Nothing Bundt Cakes plays a pivotal role in the success of each bakery location by overseeing the day-to-day operations, managing the team, and ensuring the highest quality guest experience. This full-time position, offering a competitive annual salary ranging from $32,500 to $39,000, requires strong leadership and operational expertise to drive sales, enhance profitability, and maintain excellent standards in cake production, merchandise presentation, and bakery environment. The Bakery Manager/Lead Operator is responsible for directing the guest experience from greeting to delivery, managing inventory control, and handling financial aspects such as P&L management and administrative functions including payroll and reporting.

A critical function of this role involves leading and developing a high-performing team. The Bakery Manager is tasked with recruiting, training, and mentoring staff members to foster a positive workplace culture centered on superior guest engagement and effective teamwork. Regular coaching, performance evaluations, and identifying future leaders within the team are essential parts of the job. The manager also maintains a hands-on approach, stepping in to perform various bakery roles as needed to support staff and ensure smooth operations during peak times.

Operational leadership responsibilities include managing daily opening and closing procedures, overseeing special orders for individual and corporate clients, setting weekly sales and production goals, and adjusting team schedules based on business trends. Inventory management is closely monitored to align with production demands and sales forecasts, and all bakery operations strictly adhere to food safety and brand standards. The role demands strong business acumen with the ability to manage expenses such as labor, cost of goods sold, and supplies to optimize profitability.

In addition to operational duties, the Bakery Manager leads local marketing efforts by engaging in community outreach and coordinating events that enhance brand visibility and foster community relationships. This role acts as a local brand ambassador, promoting the Nothing Bundt Cakes brand and ensuring all bakery activities reinforce the core values of joy, service, and quality.

Success in this position requires a blend of interpersonal skills, organization, problem-solving ability, and commitment to continuous improvement. The ideal candidate possesses a high school diploma or GED with some post-secondary education preferred, 1-3 years of leadership experience in retail, hospitality, or food service, and demonstrated success in team development, operations management, and achieving financial targets. Food service safety certification and proficiency with Microsoft Office applications are also important.

The Bakery Manager/Lead Operator must have the flexibility to work a variety of shifts including early mornings, evenings, weekends, and holidays, adapting to the needs of a dynamic bakery environment. Joining Nothing Bundt Cakes means becoming part of a rapidly growing family-focused brand known for making celebrations unforgettable with quality products and heartfelt service. Employees work closely with franchise owners, who manage each location in compliance with local laws and ensure a rewarding employment experience. This role offers excellent benefits including health, dental, and vision insurance, paid time off, competitive salary, opportunities for career advancement, training and development, and a flexible schedule.