Bakery Manager

The hiring establishment is a bakery department within a retail grocery or supermarket environment that places a strong emphasis on customer service and operational excellence. This company is committed to delivering high-quality bakery products while maintaining adherence to safety standards, sanitation, and overall customer satisfaction. Known for its attention to detail and dedication to quality, the company ensures that its bakery department operates seamlessly to meet sales and profit objectives. The bakery department is vital in offering freshly baked goods, including bread, cakes, pastries, and other bakery items, that attract and retain customers through superior product quality and exceptional service.

The company operates with a clear focus on employee development and operational integrity, creating a supportive workplace where teamwork, leadership, and professional growth are encouraged. This role is designed to align with the company’s corporate and division goals by championing customer service initiatives and leading by example in every aspect of the bakery operation.

This job opening is for a Bakery Department Manager position, which is a full-time role involving both supervisory and hands-on baking duties. The pay range for this role is between $19.90 and $25.40 per hour, with variations depending on location, experience, qualifications, and collective bargaining agreements where applicable. Benefits include medical, dental, vision, disability and life insurance, sick pay accrued based on hours worked, paid time off and vacation pay accrued similarly, paid holidays (9 days annually), bereavement pay, and retirement benefits including pension and/or 401k eligibility.

The Bakery Department Manager will exemplify outstanding customer service and ensure that all bakery operations meet company quality standards, safety requirements, and profit goals. They will be responsible for planning, organizing, and directing the daily functions of the bakery department, including proofing, baking, decorating, slicing, packaging, and merchandising of bakery products. Maintaining product freshness, quality, and inventory control are key priorities. The manager will oversee inventory processes such as ordering, receiving, and stock rotation while ensuring compliance with all health and safety regulations.

In addition to operational responsibilities, the Bakery Department Manager will supervise, train, motivate, and guide bakery staff. This includes managing personnel matters such as hiring, discipline, performance evaluations, scheduling, and fostering a positive, productive work environment. The manager will also be tasked with preventing shrinkage and controlling expenses to meet sales and profit objectives.

Strong leadership and communication skills are essential for this role, as the manager will interact with customers, vendors, and store leadership, handling customer complaints and making product suggestions. The position demands proficiency in using computer software for ordering, planning sales, inventory management, and scheduling. Physical demands include frequent standing, walking, lifting (up to 40 pounds), and operation of bakery-related equipment like ovens, mixers, slicers, and decorating tools.

The ideal candidate will have comprehensive knowledge of bakery products, food safety standards, sanitation protocols, and employment laws. They must maintain a professional demeanor, comply with grooming standards, and demonstrate honesty and integrity at all times. The company values dedication to customer satisfaction, safety, and quality, and expects the Bakery Department Manager to embody these principles consistently.