Bakery - Food Service Rep - Part time

H-E-B is a well-established American supermarket chain that operates throughout the Southwestern United States, primarily in Texas. Founded in 1905, the company has grown to become one of the leading grocery retailers, known for its commitment to high-quality products and excellent customer service. H-E-B prides itself on its community involvement and innovative approach to retail, providing customers with a variety of fresh, locally sourced products alongside everyday grocery needs. As an industry leader, H-E-B continually focuses on employee development, fostering a positive work environment, and delivering superior shopping experiences for its customers.

The Food Service Representative role at H-E-B is a critical position in ensuring that customers receive well-stocked, fresh, and safe food products while experiencing outstanding service. This role focuses on preparing, packaging, and merchandising fresh products daily, while strictly adhering to food safety and sanitation standards. Candidates in this role will have direct contact with customers, assisting them with their selections, answering product questions, and taking orders either in person or by telephone. The position requires keen attention to detail to maintain product freshness, perform proper labeling, and ensure customer satisfaction through suggestive selling and product education.

In this role, the Food Service Representative engages in various department-specific duties such as bakery production planning, deli counter service, prepared foods packaging, and overall inventory management. The position requires technical knowledge to operate and maintain equipment, comply with store operating procedures, and execute all sanitation and maintenance tasks including those related to deli slicers and bakery products. H-E-B supports its employees with comprehensive orientation and training programs, including food safety and sanitation training upon hire, enabling them to perform in a fast-paced retail environment efficiently.

Working as a Food Service Representative at H-E-B offers an opportunity to work in a dynamic retail setting with a focus on teamwork, customer interaction, and hands-on food preparation. Employees are expected to handle physical demands such as lifting, bending, and long periods of standing while maintaining a high level of accuracy and attention to hygiene and safety standards. The company values employees who can work well under pressure, communicate effectively, and organize tasks efficiently. This position is essential in contributing to H-E-B’s mission of providing fresh, quality products and exceptional service to its customers every day.