Bakery Counter Lead

Giant Eagle is a leading retail grocery company committed to nurturing life’s moments, big and small, by providing high-quality products and exceptional service. With a strong focus on quality, value, and community engagement, Giant Eagle consistently strives to lead the industry through dedication to its customers and Team Members alike. The company fosters a supportive and inclusive environment where employees are encouraged to develop their skills, grow their careers, and contribute meaningfully to their communities. Giant Eagle emphasizes building lifelong relationships with customers by understanding and exceeding their needs, setting itself apart through compassion, care, and respect. The workplace culture promotes teamwork and mutual support, allowing individuals to thrive both personally and professionally, while making a real impact every day.

The role of Bakery Counter Lead at Giant Eagle involves managing a team of other bakery staff members, providing exceptional customer service, and ensuring the bakery display is stocked with the freshest, highest-quality products. This leadership position is critical in creating an outstanding shopping experience by maintaining product availability and quality, assisting customers with their bakery needs, and supporting the overall efficiency of the bakery department. Candidates for this role should be team players who understand that success is a collective effort and be driven to grow their leadership skills while inspiring their colleagues. The position demands strong interpersonal and organizational abilities to ensure the bakery operations run smoothly and food safety standards are rigorously followed.

As a Bakery Counter Lead, you will engage directly with customers on the sales floor, greeting them warmly and assisting them in finding the bakery items they desire. Your role includes answering customer questions confidently and making well-informed product recommendations. You will also oversee product replenishment, which involves rotating bakery goods and adhering strictly to code dating procedures so that only the freshest items are available for sale. Special order accuracy is paramount to delight customers with their custom bakery requests, and maintaining cleanliness in the department and back room ensures a safe and pleasant environment. Handling deliveries and assisting with cooler and freezer maintenance are additional responsibilities that support operational excellence.

Working at Giant Eagle as a Bakery Counter Lead offers an opportunity to be part of a collaborative team that supports your career development in leadership. The company values employees who are eager to contribute positively, nurture a welcoming atmosphere, and help improve people’s daily lives and well-being. This role is well suited for individuals who are at least 18 years old, comfortable lifting up to 50 pounds, and seeking an entry-level position with room to grow. No high school diploma is required, and the company welcomes candidates with up to six months of experience, making it accessible to those new to the workforce or looking to start a career in retail and bakery services. Giant Eagle’s commitment to its Team Members extends beyond just the job, creating a rewarding workplace experience that encourages continuous learning and meaningful connections.