
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $21.90 - $27.15
Work Schedule
Flexible
Benefits
competitive pay
Team member discount
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending arrangement
Company-funded disability insurance
Life insurance
Employee assistance program
retirement plans
Paid Time Off
sick/safe leave
Education support
Career development opportunities
Job Description
Metropolitan Market, LLC is a distinguished and community-focused grocery establishment known for its commitment to providing fresh, high-quality products and exceptional customer service. Operating in Tacoma at the Proctor location, this company emphasizes a vibrant and welcoming environment for both customers and employees. As part of the grocery retail industry, Metropolitan Market balances a passion for exceptional food offerings with an inclusive culture that values diversity and team collaboration. The company is dedicated to fostering growth opportunities for its team members while maintaining standards aligned with food safety and regulatory compliance. Known for its strong community engagement and proactive approach to team development, Metropolitan Market presents a compelling workplace for individuals seeking a customer-centric role in a dynamic and fast-paced retail food environment.
The Bakery/Coffee Shop team member role is an engaging position focused on delivering outstanding customer experiences through efficient and thoughtful service. Team members are responsible for managing customer orders promptly while sharing detailed knowledge about the bakery and coffee selections available. The role involves maintaining the cleanliness and stock levels of self-serve areas, ensuring that guests always encounter a pleasant and appealing environment. This is a fast-paced role requiring the ability to prioritize routine merchandising upkeep alongside immediate customer service needs effectively. Ideal candidates for this role are outgoing, friendly, and passionate about delivering fresh, delicious bakery items and expertly crafted coffee beverages.
Key responsibilities include greeting guests warmly, customizing service to meet individual preferences, and fostering a positive customer rapport. Staff actively assess and anticipate guest needs, provide in-depth product information, and promote sales through up-selling and encouraging repeat visits. Maintaining product inventory and quality is crucial, with team members monitoring stock levels, removing outdated items, and assisting leadership with ordering supplies. Beyond day-to-day operations, team members contribute to the aesthetic and promotional aspects by helping create attractive product displays and participating in special events and community outreach.
This role suits those with a strong self-drive, excellent problem-solving skills, and proven experience working collaboratively in diverse teams. The capacity to multitask while meeting deadlines and delivering high-quality work is essential. Team members must have comprehensive knowledge of food safety standards, including HACCP and local health department guidelines, alongside a solid background in both coffee preparation and bakery operations. Prior experience includes having worked in fast-paced coffee shop environments and bakery settings, equipping candidates to thrive in this dynamic role.
Metropolitan Market offers a competitive hourly wage ranging from $21.90 to $27.15, reflective of experience and skills. Benefits include comprehensive health, dental, and vision insurance options, employee discounts, retirement plans, paid time off, and career development opportunities. The establishment values inclusion and equal employment opportunities, ensuring an environment free from discrimination. All team members must possess a valid Washington State Food Workers Card prior to commencing employment, adhering to regulatory food safety requirements. This role presents an excellent opportunity for individuals passionate about food service and customer engagement in a supportive, growth-oriented company.
The Bakery/Coffee Shop team member role is an engaging position focused on delivering outstanding customer experiences through efficient and thoughtful service. Team members are responsible for managing customer orders promptly while sharing detailed knowledge about the bakery and coffee selections available. The role involves maintaining the cleanliness and stock levels of self-serve areas, ensuring that guests always encounter a pleasant and appealing environment. This is a fast-paced role requiring the ability to prioritize routine merchandising upkeep alongside immediate customer service needs effectively. Ideal candidates for this role are outgoing, friendly, and passionate about delivering fresh, delicious bakery items and expertly crafted coffee beverages.
Key responsibilities include greeting guests warmly, customizing service to meet individual preferences, and fostering a positive customer rapport. Staff actively assess and anticipate guest needs, provide in-depth product information, and promote sales through up-selling and encouraging repeat visits. Maintaining product inventory and quality is crucial, with team members monitoring stock levels, removing outdated items, and assisting leadership with ordering supplies. Beyond day-to-day operations, team members contribute to the aesthetic and promotional aspects by helping create attractive product displays and participating in special events and community outreach.
This role suits those with a strong self-drive, excellent problem-solving skills, and proven experience working collaboratively in diverse teams. The capacity to multitask while meeting deadlines and delivering high-quality work is essential. Team members must have comprehensive knowledge of food safety standards, including HACCP and local health department guidelines, alongside a solid background in both coffee preparation and bakery operations. Prior experience includes having worked in fast-paced coffee shop environments and bakery settings, equipping candidates to thrive in this dynamic role.
Metropolitan Market offers a competitive hourly wage ranging from $21.90 to $27.15, reflective of experience and skills. Benefits include comprehensive health, dental, and vision insurance options, employee discounts, retirement plans, paid time off, and career development opportunities. The establishment values inclusion and equal employment opportunities, ensuring an environment free from discrimination. All team members must possess a valid Washington State Food Workers Card prior to commencing employment, adhering to regulatory food safety requirements. This role presents an excellent opportunity for individuals passionate about food service and customer engagement in a supportive, growth-oriented company.
Job Requirements
- valid Washington State Food Workers Card
- high school diploma or equivalent
- ability to work in a fast-paced environment
- excellent customer service aptitude
- ability to stand for extended periods
- good communication skills
- basic math skills
- flexibility to work various shifts including weekends and holidays
- adherence to food safety and hygiene standards
Job Qualifications
- high level of self-motivation and initiative
- proven success working in a diverse team environment
- ability to prioritize multiple tasks simultaneously and produce quality output while working within deadlines
- excellent time management and organizational skills
- exceptional customer service skills
- strong interpersonal and oral communication skills
- comprehensive knowledge of food and coffee, including ingredients, applications, pronunciations and culinary skills
- knowledge of food safety, HACCP/Department of Health guidelines
- one year of experience preparing coffee drinks in a high-volume coffee shop
- one year of bakery industry experience
Job Duties
- demonstrate genuine enthusiasm and sincerity
- customize approach to meet guest needs and build rapport through individualized service
- effectively assess, anticipate and follow-through on guest needs and questions related to products
- actively work to remain knowledgeable and current in areas of responsibility, including product knowledge
- move with ease from greeting to providing product information, up-selling, closing the sale, thanking guests, and inviting them back
- maintain product inventory at a level that promotes effective sales merchandising and maximizes sales potential
- assist Leadership Team with product and supply ordering
- actively work to ensure that highest quality products are stocked
- appropriately remove and replace outdated product from sales areas on a daily basis
- assist with the development and maintenance of product displays that create an exciting marketplace
- actively participate in product promotions/focuses and community events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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