Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

This employment opportunity is for a Grocery Clerk position specializing in Bakery and Deli departments at a retail grocery establishment. The company is committed to delivering an outstanding customer experience through exceptional service, maintaining a safe and clean environment, and upholding high standards of quality and food safety. This role embraces a Customer First strategy, encouraging all associates to deliver excellent customer service while demonstrating the company's core values which include respect, honesty, integrity, diversity, inclusion, and safety of others. This role is vital in supporting the department manager to achieve sales and profit goals, adhering to quality assurance standards, and enhancing the customer shopping experience.

As a Grocery Clerk in the Bakery/Deli area, you will play a crucial part in preparing bakery and deli items according to customer requests, using appropriate equipment and recipes. Your responsibilities will include offering product samples to customers, providing fresh products with correct portion sizes, sharing information about specials, and maintaining product quality by checking freshness and expiration dates. The role also requires the use of kitchen and bakery equipment such as refrigerators, ovens, slicers, fryers, steamers, and scales according to company guidelines. Proper labeling, packaging, inventory management, and adherence to food safety regulations are essential parts of the job.

This position is well suited for individuals who have strong customer service and communication skills, are detail-oriented, and can work efficiently in a fast-paced environment. The Grocery Clerk must be able to manage conflicts diplomatically, act with integrity, and support fellow associates and customers alike, including minors, individuals with special needs, and older adults. The role requires the ability to follow directions, seek assistance when needed, comply with safety procedures, and contribute to a respectful and inclusive workplace. Maintaining accurate temperature logs, reporting product or equipment issues promptly, and contributing to an organized store layout knowledgeable about current promotions are also expectations associated with this role.

Overall, this is an excellent opportunity for individuals interested in retail grocery operations who are enthusiastic about food preparation, customer interaction, and teamwork. The company offers a dynamic work environment where safety, quality, and outstanding customer service are the cornerstones of the daily operational philosophy. Employees in this role are empowered to make customers feel welcome, important, and appreciated by providing knowledgeable and friendly service. This position also offers a chance to learn more about grocery and bakery products and develop skills in food handling, inventory management, and retail sales support. The company values integrity and cooperative spirit and seeks candidates who will contribute positively to the team and customer rapport, ensuring an enjoyable and safe shopping experience for all customers.

Job Requirements

  • customer service skills
  • effective communication skills
  • knowledge of basic math
  • ability to obtain current food handler permit once employed

Job Qualifications

  • customer service skills
  • effective communication skills
  • knowledge of basic math
  • ability to obtain current food handler's permit once employed
  • knowledge of products sold within the department
  • ability to work cooperatively in a high paced environment
  • ability to manage conflict in a reasonable and cooperative manner

Job Duties

  • prepare items per customer requests using proper bakery equipment
  • offer product samples to help customers discover new items or products they inquire about
  • inform customers of bakery and deli specials
  • provide customers with fresh products and correct portion sizes
  • recommend deli or bakery items to customers
  • use bakery equipment according to company guidelines
  • prepare foods following temperature logs and cooking instructions

Job Location

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