Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

This job opening is with a prominent grocery store that is committed to delivering exceptional customer service through a focus on quality, safety, and professionalism. The company operates in the retail grocery industry, offering a wide range of fresh bakery and deli products to its customers. With a strong emphasis on customer satisfaction, the company fosters a friendly and welcoming environment where customers feel valued and appreciated. The store is dedicated to maintaining a clean, safe, and organized space that encourages repeat visits from its loyal clientele. Employees are expected to embody the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. These principles guide daily operations and interactions, ensuring a positive workplace culture that benefits both customers and staff.

The position available is for a Grocery Clerk specializing in the Bakery and Deli departments. This role is essential to the company’s strategy to enhance the overall customer experience by providing exceptional service and quality products. The Grocery Clerk will assist the department manager in reaching sales and profit goals by effectively preparing and presenting bakery and deli items to customers. The role involves utilizing bakery equipment such as refrigerators, freezers, slicers, ovens, and other kitchen utensils to prepare food items accurately and safely. Clerks will be responsible for offering product samples, informing customers about deli and bakery specials, and recommending items to meet customer needs.

In addition to customer-facing duties, the Grocery Clerk will monitor product freshness, maintain appropriate storage temperatures, label and stock merchandise, and adhere strictly to food safety regulations and company guidelines. Accountability in reporting inventory discrepancies, equipment malfunctions, and safety concerns to management is vital. The role requires the clerk to maintain an awareness of inventory and sales promotions, work cooperatively in a fast-paced environment, and manage potential conflicts calmly and professionally. The store values individuals who can act with honesty and integrity while supporting both customers and team members.

This position typically requires obtaining a current food handler’s permit after employment begins, and previous experience in customer service, bakery or deli, and retail environments is highly beneficial. The Grocery Clerk should be comfortable working with diverse populations, including minors, individuals with special needs, and older adults, providing supportive and respectful service to all customers. The role demands physical stamina to perform job functions safely either with or without reasonable accommodation.

Overall, this role is a fantastic opportunity for someone passionate about food service and customer interaction, who enjoys working in a dynamic retail setting. The company offers competitive compensation along with benefits aimed at improving the quality of life for employees. If you are someone who enjoys working with people, takes pride in maintaining high standards and safety, and wants to contribute to an outstanding customer shopping experience, this Grocery Clerk position in the Bakery and Deli departments is an excellent fit.

Job Requirements

  • Customer service skills
  • Effective communication skills
  • Knowledge of basic math
  • Ability to obtain current food handler's permit once employed
  • Ability to work cooperatively in high-paced environments
  • Ability to manage conflict in a reasonable, nonconfrontational manner
  • Ability to act with honesty and integrity

Job Qualifications

  • Customer service skills
  • Effective communication skills
  • Knowledge of basic math
  • Ability to obtain current food handler's permit
  • Previous customer service experience
  • Experience in bakery or deli helpful
  • Retail experience

Job Duties

  • Prepare bakery and deli items per customer requests using proper bakery equipment
  • Offer product samples to help customers discover new items or products
  • Inform customers of bakery and deli specials
  • Provide customers with fresh products and correct portion sizes to prevent shrink
  • Recommend deli or bakery items to customers
  • Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare foods according to temperature logs and follow cooking instructions

Job Criteria

Experience

No experience required


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