Job Overview

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Compensation

Hourly
Range $17.38 - $26.15
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule

Job Description

This job opening is with a reputable grocery retail company known for its customer-centric approach and dedication to providing fresh and quality products to its community. As a well-established player in the grocery industry, the company prides itself on creating an inviting shopping environment while upholding high standards of food safety and customer service. The company fosters a culture built on respect, integrity, inclusion, and safety, aiming to create a workplace that supports both employees and customers alike.

The role of Bakery Clerk is integral to the customer experience within the bakery department. The successful candidate will be responsible for delivering exceptional customer service by assisting customers with their bakery needs, offering product samples, and sharing expert knowledge about bakery items. This role is not only about fulfilling customer orders but also about building rapport and ensuring customers leave satisfied and eager to return. Maintaining cleanliness and safety in the bakery section, adhering closely to food safety regulations, and monitoring product quality are also key responsibilities.

Reporting to the department manager, the Bakery Clerk will help the team reach sales and profit goals by promoting bakery items and encouraging upsell opportunities. Attention to detail is vital, as the position requires precise measurement, preparation, and packaging of bakery goods. Use of bakery equipment like ovens, refrigerators, and mixers according to company guidelines will be a daily requirement. Moreover, the candidate will need to keep accurate temperature logs, handle inventory management, and promptly report any discrepancies or safety issues.

This position suits individuals who thrive in a fast-paced retail environment, can manage stressful situations with a calm demeanor, and are passionate about providing outstanding customer service. The Bakery Clerk will embody the company’s core values by promoting trust and respect among team members and creating a welcoming environment that values diversity and inclusion. The company supports employee development and values proactive participation in safety programs and preventive maintenance.

In summary, this full-time role offers an excellent opportunity for someone with customer service skills seeking to grow their career in retail food services. Knowledge or experience in bakery or deli settings is advantageous but not mandatory. The position requires a food handler’s permit to comply with health regulations, which the company will assist in obtaining after employment. This job promises a supportive and diverse workplace where every associate plays a vital role in ensuring customer satisfaction and operational excellence.

Job Requirements

  • Customer service skills
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Ability to obtain current food handlers permit once employed

Job Qualifications

  • Customer service skills
  • Effective communication skills
  • Knowledge of basic math
  • Ability to handle stressful situations
  • Ability to obtain current food handler’s permit once employed
  • Previous experience in customer service preferred
  • Experience in bakery or deli helpful
  • Retail experience is advantageous

Job Duties

  • Prepare bakery items per customer requests using proper equipment
  • Offer product samples to customers
  • Inform customers of bakery specials
  • Provide fresh products in correct portions
  • Recommend bakery items to customers
  • Use all bakery equipment according to guidelines
  • Prepare foods per temperature logs and baking instructions
  • Measure, prepare, and mix ingredients using kitchen utensils
  • Package, label, and inventory ingredients and merchandise
  • Check product quality for freshness and sell-by dates
  • Use kitchen equipment such as stove, fryer, and scales
  • Stock and inventory department merchandise
  • Report ordering and shipping discrepancies
  • Locate products as requested by customers
  • Stay updated with current and seasonal ads
  • Respond to product questions and make suggestions
  • Monitor inventory and stock conditions
  • Maintain proper temperatures and temperature logs
  • Promote trust and respect among associates
  • Create a welcoming environment for customers
  • Adhere to food safety regulations
  • Comply with safety procedures and report unsafe conditions
  • Display a positive attitude
  • Perform preventive maintenance on equipment
  • Report customer or employee accidents
  • Report safety risks and illegal activity
  • Perform essential functions with or without reasonable accommodation

Job Criteria

Experience

No experience required


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