Hy-Vee logo

Bakery clerk

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.25 - $14.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
job training
Career advancement opportunities

Job Description

Hy-Vee is a well-established and respected supermarket chain in the United States, known for its commitment to exceptional customer service, quality products, and community involvement. Hy-Vee operates a variety of grocery store formats, ranging from traditional supermarkets to more specialized stores, serving millions of customers every year. With a strong focus on its workforce, Hy-Vee prides itself on the motivation and dedication of its employees, who embody the company’s mission of providing "a helpful smile in every aisle." This promise reflects not only in the quality of service but also in the workplace environment where team members support each other and work collaboratively to achieve customer satisfaction and business goals. The company fosters a culture based on core values such as partnerships, growth mindset, results orientation, customer focus, and professionalism, making it an employer of choice in the retail grocery industry.

The Bakery Clerk position at Hy-Vee is a key role within the bakery department, responsible for ensuring customers receive fresh, high-quality bakery products with excellent service. This role is classified as Non-Exempt and typically involves working in a dynamic store environment that requires attention to detail, efficiency, and a friendly demeanor. The Bakery Clerk reviews daily orders, prepares and replenishes bakery items promptly, and helps maintain the department’s cleanliness and organization. A significant part of the role entails delivering courteous customer service, addressing customer requests, and fostering a positive shopping experience. The role requires interaction with customers, assisting them by locating products, carrying items, and understanding their needs to enhance satisfaction.

More specifically, the Bakery Clerk supports the team by verifying product freshness, handling product orders and inventory, and working alongside colleagues to ensure a pleasant work atmosphere. They also adhere strictly to sanitation and safety procedures, keeping work areas clean and organized at all times. The role may include using various bakery equipment such as mixers, ovens, bread slicers, and cash registers. Additionally, the position involves performing other duties such as pricing products, managing orders, washing dishes, and occasionally delivering orders, making it a diverse job fit for individuals who enjoy a fast-paced, team-oriented environment.

The bakery department at Hy-Vee holds a critical position in the overall store operation, with the Bakery Clerk reporting to department supervisors and managers, aligning with the store’s goals for quality and customer care. The job demands physical capabilities ranging from lifting, balancing, and handling baked goods to working in varying temperature conditions and exposure to bakery ingredients like flour dust. Candidates for this position should have a minimum of less than high school education or equivalent experience, coupled with up to six months of related job experience. Hy-Vee emphasizes punctuality, adherence to company policies, and a positive attitude as essential qualities for success in this role.

Overall, the Bakery Clerk role at Hy-Vee offers an excellent opportunity for individuals seeking to develop their skills in bakery operations and customer service within a supportive and growth-focused retail environment. Candidates can expect to work in a vibrant setting where personal hygiene, professionalism, and teamwork are valued and where employees play a vital part in creating a welcoming and efficient shopping experience for every customer. Employment in this position is subject to successful completion of a pre-employment drug screening, demonstrating Hy-Vee’s commitment to maintaining a safe and reliable workplace.

Job Requirements

  • less than high school or equivalent experience
  • six months or less of similar or related work experience
  • ability to carry out detailed but uninvolved written or verbal instructions
  • ability to do simple addition and subtraction
  • possess the ability to understand and follow verbal or demonstrated instructions
  • write identifying information
  • request supplies orally or in writing
  • ability to perform medium work involving exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly
  • visual clarity at distances between over 20 inches and less than 20 feet, including color vision, depth perception and field of vision
  • ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
  • willingness to work in a store environment with exposure to flour dust, noise, cleaning chemicals, electrical shock and temperature extremes
  • punctuality and adherence to company policies
  • successful completion of pre-employment drug screen

Job Qualifications

  • less than high school or equivalent experience
  • six months or less of similar or related work experience
  • ability to carry out detailed but uninvolved written or verbal instructions
  • ability to do simple addition and subtraction
  • possess the ability to understand and follow verbal or demonstrated instructions
  • write identifying information
  • request supplies orally or in writing

Job Duties

  • provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • makes an effort to learn customers' names and to address them by name whenever possible
  • assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • reviews the status and appearance of the food for freshness
  • reviews orders for the day
  • takes customer orders at the bakery counter
  • works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • ensures that an adequate food supply is ready and on hand and develops or follows a production list
  • anticipates product needs for the department on a daily basis
  • prepares, finishes, and replenishes product as necessary
  • pulls product from cooler/freezer to prepare for baking
  • checks in product, puts product away, and may review invoices
  • runs the department registers and receives payment, makes change, etc., where applicable
  • removes trash in a timely manner
  • maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • adheres to company policies and individual store guidelines
  • reports to work when scheduled and on time

Job Criteria

Experience

Entry Level (1-2 years)


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