Job Overview

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Compensation

Hourly
Range $21.02 - $26.15
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Workplace safety programs

Job Description

This job opportunity is with a well-established retail grocery store renowned for its commitment to exceptional customer service and high-quality products. The company operates a busy bakery department, integral to the store’s success, offering a wide range of fresh baked goods catering to diverse customer preferences. Emphasizing the importance of a safe, clean, and welcoming environment, the store actively fosters respect, honesty, integrity, diversity, inclusion, and safety as core organizational values. This creates not only a positive shopping experience for customers but also a supportive workplace atmosphere for employees.

The position available is for a Bakery Clerk, a crucial role responsible for delivering outstanding customer experiences through exceptional service and the maintenance of the bakery department. The Bakery Clerk works closely with the department manager to help achieve sales and profit goals while strictly adhering to quality assurance and food safety standards. This employment opportunity is ideal for individuals who are passionate about bakery products, enjoy interacting with customers, and thrive in a retail environment. Candidates will be expected to embody the company’s Customer 1st strategy by fostering excellent customer service among associates. This role demands a proactive approach to promoting bakery specials, managing product freshness, and ensuring the accuracy of product portions to minimize waste.

In this role, the Bakery Clerk will apply their knowledge of bakery equipment—including ovens, refrigerators, freezers, and other kitchen tools—to prepare fresh products in accordance with recipes and company protocols. Part of the daily responsibilities involves preparing foods to correct temperatures, measuring and mixing ingredients, packaging and labeling bakery items, and monitoring inventory to ensure full stock and product quality. Attention to detail is paramount, as the clerk must also review product sell-by dates and address inconsistencies in stock or shipping.

A major part of the Bakery Clerk’s responsibilities is engaging customers in a friendly and informative manner. Offering product samples, making personalized recommendations, and providing detailed information about bakery merchandise all contribute to creating a welcoming atmosphere that encourages customers to return. This role requires excellent communication skills, the ability to handle stressful situations gracefully, and a basic understanding of math for portion control and inventory purposes. The successful candidate should be willing to obtain a current food handler’s permit after employment begins.

Overall, the Bakery Clerk position offers an exciting opportunity for individuals looking to build or expand their career in retail bakery or customer service. Working in a reputable store committed to upholding safety and hygiene standards ensures that employees are supported and well-guided in maintaining quality. This role not only contributes to the overall success of the bakery department but also to the positive reputation of the store as a whole, making it a rewarding and fulfilling job for the right candidate.

Job Requirements

  • High school diploma or equivalent
  • Customer service skills
  • Ability to handle stressful situations
  • Effective communication skills
  • Basic math knowledge
  • Ability to obtain food handler permit once employed

Job Qualifications

  • Customer service skills
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Ability to obtain current food handler permit
  • Preferred experience in bakery or deli
  • Retail experience

Job Duties

  • Prepare items per customer requests using proper bakery equipment
  • Offer product samples to help customers discover new items
  • Inform customers of bakery specials
  • Provide customers with fresh products and correct portion sizes
  • Recommend bakery items to customers
  • Use bakery equipment including refrigerators, freezers, ovens according to guidelines
  • Follow food temperature logs and cooking/baking instructions
  • Measure, prepare and mix ingredients according to recipes
  • Package, label and inventory bakery merchandise
  • Check product quality and review sell-by dates
  • Use kitchen equipment such as stove, fryer, steamer and computerized scale
  • Label, stock and inventory merchandise
  • Report product ordering and shipping discrepancies to manager
  • Locate products and assist customers
  • Stay current with seasonal and special ads
  • Maintain knowledge of products and respond to customer inquiries
  • Monitor inventory and note discrepancies
  • Maintain proper temperatures in cases and coolers
  • Promote trust and respect among associates
  • Create welcoming environment for customers
  • Adhere to food safety regulations and guidelines
  • Reinforce safety programs and report unsafe conditions
  • Display a positive attitude
  • Perform preventive maintenance on equipment
  • Report customer or employee accidents
  • Report safety risks and illegal activities
  • Perform essential job functions with or without accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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