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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.30 - $28.30
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Retirement Plan
Training and Development
Job Description
The hiring establishment operates within the retail sector, focusing specifically on delivering exceptional customer service in key departments such as the Service Deli and Bakery. This company is committed to fostering a positive shopping experience by emphasizing core service values encapsulated in the G.O.A.T. approach - Greet, Observe, Assist, and Thank. Located within a vibrant retail environment, the company provides dedicated service roles that support daily operations and ensure product quality, food safety, and customer satisfaction. The pay range for this position is competitive, from $17.30 to $28.30 per hour, reflecting the step progression under the collective bargaining agreement, with... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma is preferred but not required
- Valid Food Handler or Health Card for fresh departments
- Ability to work in a fast-paced environment and handle multiple tasks
- Friendly, helpful attitude with a focus on customer satisfaction
- Ability to work well within a team and follow directions
- Excellent communication skills both oral and written
- Basic math and reading skills for handling recipes, pricing, labels, equipment, and inventory
- Good problem-solving abilities and attention to detail
- Ability to stand for extended periods and lift moderate weights
- Ability to operate equipment safely and efficiently
- Basic knowledge of cake and cupcake decorating is a plus
- Available to work a flexible schedule including evenings, weekends, and holidays
- Must maintain integrity and adhere to store policies and procedures including safety standards and the collective bargaining agreement
Job Qualifications
- Must be at least 18 years of age
- High school diploma is preferred but not required
- Valid Food Handler or Health Card for fresh departments
- Ability to work in a fast-paced environment and handle multiple tasks
- Friendly, helpful attitude with a focus on customer satisfaction
- Ability to work well within a team and follow directions
- Excellent communication skills both oral and written
- Basic math and reading skills for handling recipes, pricing, labels, equipment, and inventory
- Good problem-solving abilities and attention to detail
- Ability to stand for extended periods and lift moderate weights
- Ability to operate equipment safely and efficiently
- Basic knowledge of cake and cupcake decorating is a plus
- Available to work a flexible schedule including evenings, weekends, and holidays
- Must maintain integrity and adhere to store policies and procedures including safety standards and the collective bargaining agreement
Job Duties
- Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer's shopping experience
- Handle customer concerns or complaints politely and professionally, and escalate to upper management when necessary
- Provide excellent over-the-counter customer service by greeting customers, answering questions, and fulfilling product requests in Service Deli
- Prepare deli items such as sandwiches, salads, and hot case offerings following established recipes and portion guidelines
- Slice, weigh, package, and label deli meats, cheeses, and prepared foods according to customer specifications
- Stock, rotate, and merchandise service deli products in display cases to ensure freshness and appeal
- Monitor product expiration dates and remove outdated or unsellable items as needed
- Take and fulfill special orders for party trays and catering requests
- Assist with inventory control by accurately recording waste, transfers, and markdowns
- Operate deli equipment such as slicers, ovens, fryers, and scales safely and appropriately
- Maintain a clean, organized, and sanitary work area, including equipment, counters, and display cases
- Participate in regular cleaning schedules and deep-cleaning tasks as assigned
- Provide friendly and knowledgeable customer service at the bakery counter, assisting with product selection and taking customer orders
- Baking preparation to meet production goals when making bakery items
- Assemble and decorate cakes, cupcakes, and other bakery items following design specifications
- Ensure decorated items meet quality and presentation standards
- Package and label bakery items such as breads, cakes, pastries, and cookies following store quality standards
- Maintain attractive, clean, and well-stocked bakery display cases
- Regularly check and restock bakery items on the sales floor, ensuring freshness and proper rotation
- Monitor inventory and communicate any stock shortages or waste to management
- Safely operate ovens and other baking equipment
- Follow all food safety, sanitation, and quality control procedures
- Unload and break down pallets efficiently and safely
- Stock shelves accurately, ensuring products are neatly arranged and fully stocked
- Perform product rotation by checking expiration dates
- Maintain cleanliness and organization of stock and sales floor areas
- Prepare the store for the next day by ensuring displays and shelves are orderly and customer-ready
- Report inventory shortages, damages, or discrepancies to management
- Work collaboratively with team members
- Adhere to store policies and local health regulations
- May be assigned to work in Grocery or Produce departments
- Perform all other related duties as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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