Bakery Clerk

The hiring establishment operates within the retail sector, focusing specifically on delivering exceptional customer service in key departments such as the Service Deli and Bakery. This company is committed to fostering a positive shopping experience by emphasizing core service values encapsulated in the G.O.A.T. approach - Greet, Observe, Assist, and Thank. Located within a vibrant retail environment, the company provides dedicated service roles that support daily operations and ensure product quality, food safety, and customer satisfaction. The pay range for this position is competitive, from $17.30 to $28.30 per hour, reflecting the step progression under the collective bargaining agreement, with the starting pay for the successful candidate beginning at step 1. This opportunity is ideal for individuals interested in a retail operations career, with an emphasis on over-the-counter customer service in food-related departments.

The role of the NOTC Clerk is multifaceted, requiring a blend of customer service expertise and operational skills within the Service Deli and Bakery departments. The NOTC Clerk is accountable for implementing the G.O.A.T service standard to enhance the customer shopping journey. This includes greeting customers warmly, attentively observing their needs, assisting effectively by answering questions and fulfilling specific requests, and thanking them to foster a welcoming environment. This position involves preparing and packaging deli and bakery items according to established recipes, portion guidelines, and quality standards, ensuring that all food safety and sanitation requirements are met consistently. In addition to standard hours, the role may require graveyard shift duties where the NOTC Clerk is responsible for stocking products, preparing displays ahead of the day, and maintaining cleanliness and organizational readiness for the store opening.

On the Service Deli side, the NOTC Clerk handles tasks such as slicing and packaging deli meats and cheeses, managing product freshness through rotation and expiration monitoring, and taking special orders for party trays and catering. They also assist with inventory control by recording waste and markdowns accurately and safely operating deli equipment. For bakery responsibilities, the role includes assisting customers at the bakery counter, baking preparation, assembling and decorating cakes and pastries, and ensuring the bakery displays are well-stocked and appealing while adhering to all quality standards and food safety regulations.

The position may also involve stock crew responsibilities during certain shifts, such as unloading and breaking down pallets, stocking shelves, rotating products, and preparing the store for the next day by organizing displays and shelves. Additionally, the NOTC Clerk works collaboratively within a team and may provide support in other departments like Grocery or Produce as operational needs change. This dynamic role requires flexibility, attention to detail, excellent communication skills, and a commitment to maintaining store policies and standards while providing outstanding customer experiences at all times.