
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Job Description
Hy-Vee is a well-established supermarket chain recognized for its commitment to providing exceptional customer service and a broad selection of quality products. Renowned for its friendly atmosphere and community involvement, Hy-Vee has built a reputation for being more than just a grocery store, but a place where customers feel welcomed and valued from the moment they walk through the door. The company’s promise of "a helpful smile in every aisle" underscores its dedication to ensuring that every shopping trip is an enjoyable experience. Hy-Vee operates with a strong team-oriented culture, emphasizing partnerships, a growth mindset, customer focus, and professionalism among its employees. The store environment is dynamic and fast-paced, driven by a commitment to meet the diverse needs of its customers while maintaining high standards of quality and service.
The role of Bakery Cake Designer at Hy-Vee is an exciting opportunity for an individual passionate about baking and customer service. This non-exempt position involves decorating bakery items and assisting customers with their bakery orders both over the telephone and in person at the store. The Bakery Cake Designer is responsible for ensuring that every cake and baked item not only meets but exceeds customer expectations through beautiful and precise decoration. The position requires strong interpersonal skills as the designer will interact directly with customers, taking orders, answering questions, and providing helpful guidance to enhance their shopping experience.
In addition to customer interaction, the Cake Designer plays a crucial role in supporting the bakery department’s operations. Responsibilities include checking orders and setting up production schedules, maintaining inventory and supply orders for the decorating area, and collaborating with coworkers to ensure timely and accurate production of bakery items. This role requires a creative eye to keep current with new cake designs and trends, along with practical skills to prepare and decorate cakes according to specific requirements such as size, icing needs, and decoration packs. The designer will also assist in delivering and setting up wedding cakes on-site, highlighting the importance of attention to detail and professionalism.
The work environment is a store setting with exposure to flour dust, cleaning chemicals, and temperature extremes typical of a bakery. Physical demands include lifting, standing, walking, and other activities necessary for operating bakery equipment and handling products. The Bakery Cake Designer works under the supervision of the Bakery Department Manager and collaborates with store leaders and team members across departments, contributing to a positive and engaging workplace. Hy-Vee supports a culture of continuous learning and cross-training among its employees, encouraging the development of new skills.
Employment with Hy-Vee also includes the promise of a supportive team atmosphere where every employee’s contribution is valued. Being part of Hy-Vee means engaging actively within the community and working towards common goals that benefit customers and coworkers alike. Prospective candidates should be prepared to commit to punctuality, adherence to company policies, and the physical and mental demands of the bakery role. A successful applicant will be someone who enjoys working with people, takes pride in their craft, and looks forward to delivering a product that delights customers and enhances their special occasions. This position requires individuals who are 18 or older and is contingent upon successful completion of a pre-employment drug screen. Join Hy-Vee as a Bakery Cake Designer and be part of a team that brings smiles and sweetness to every celebration.
The role of Bakery Cake Designer at Hy-Vee is an exciting opportunity for an individual passionate about baking and customer service. This non-exempt position involves decorating bakery items and assisting customers with their bakery orders both over the telephone and in person at the store. The Bakery Cake Designer is responsible for ensuring that every cake and baked item not only meets but exceeds customer expectations through beautiful and precise decoration. The position requires strong interpersonal skills as the designer will interact directly with customers, taking orders, answering questions, and providing helpful guidance to enhance their shopping experience.
In addition to customer interaction, the Cake Designer plays a crucial role in supporting the bakery department’s operations. Responsibilities include checking orders and setting up production schedules, maintaining inventory and supply orders for the decorating area, and collaborating with coworkers to ensure timely and accurate production of bakery items. This role requires a creative eye to keep current with new cake designs and trends, along with practical skills to prepare and decorate cakes according to specific requirements such as size, icing needs, and decoration packs. The designer will also assist in delivering and setting up wedding cakes on-site, highlighting the importance of attention to detail and professionalism.
The work environment is a store setting with exposure to flour dust, cleaning chemicals, and temperature extremes typical of a bakery. Physical demands include lifting, standing, walking, and other activities necessary for operating bakery equipment and handling products. The Bakery Cake Designer works under the supervision of the Bakery Department Manager and collaborates with store leaders and team members across departments, contributing to a positive and engaging workplace. Hy-Vee supports a culture of continuous learning and cross-training among its employees, encouraging the development of new skills.
Employment with Hy-Vee also includes the promise of a supportive team atmosphere where every employee’s contribution is valued. Being part of Hy-Vee means engaging actively within the community and working towards common goals that benefit customers and coworkers alike. Prospective candidates should be prepared to commit to punctuality, adherence to company policies, and the physical and mental demands of the bakery role. A successful applicant will be someone who enjoys working with people, takes pride in their craft, and looks forward to delivering a product that delights customers and enhances their special occasions. This position requires individuals who are 18 or older and is contingent upon successful completion of a pre-employment drug screen. Join Hy-Vee as a Bakery Cake Designer and be part of a team that brings smiles and sweetness to every celebration.
Job Requirements
- Must be 18 or older
- high school diploma or equivalent
- six months or less of similar or related work experience
- ability to exert physical force up to 100 pounds occasionally
- ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- ability to see and distinguish colors
- ability to work in a store environment with exposure to flour dust, cleaning chemicals, noise, residual fumes, and temperature extremes
- successful completion of pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- six months or less of related work experience
- ability to solve practical problems with limited guidance
- ability to perform arithmetic calculations involving fractions, decimals, and percentages
- ability to file, post, mail materials, and copy data
- excellent customer service skills
- teamwork and communication skills
- willingness to learn new designs and trends
- ability to follow sanitation and safety procedures
Job Duties
- Provides prompt, efficient and friendly customer service
- smiles and greets customers in a friendly manner
- makes an effort to learn customers’ names and address them by name
- assists customers by escorting them to products, securing out-of-reach products, loading/unloading heavy items, and enhancing the shopping experience
- answers the telephone promptly and takes product orders
- takes customer orders at bakery counter
- works with co-workers as a team to ensure customer satisfaction
- checks orders for the day and sets up a timeline and production schedule
- decorates bakery items in a timely manner
- keeps current on new designs and trends
- ensures department standards are met
- checks cake orders for details and indicates supply needs
- orders supplies for decorating area and checks off orders
- delivers product and sets up wedding cakes on site
- communicates with bakery manager regarding displays, weekly ads, and special needs
- checks product dates and lists items to fill or replace
- develops bakery orders for bakers daily
- tracks daily retail production and identifies tasks
- operates as a lead worker with part-time or other employees
- participates in employee cross training
- understands and practices proper sanitation procedures
- adheres to company policies and store guidelines
- reports to work when scheduled and on time
Job Criteria
Experience
No experience required
Job Location
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