Bakery Cake Designer

Hy-Vee is a well-established supermarket chain emphasizing quality products and exceptional customer service. Known for its commitment to community and customer satisfaction, Hy-Vee operates numerous stores across multiple states, combining fresh groceries, a bakery, pharmacy services, and more under one roof. The company thrives on its core values, underlined by the promise of "a helpful smile in every aisle"—a commitment that reflects the importance of its dedicated workforce who support customers and each other with professionalism and friendliness. Hy-Vee encourages a positive, growth-focused work culture where teamwork, results-orientation, and customer-centric attitudes drive everyday interactions.

The Bakery Cake Designer position at Hy-Vee is a vital role within the bakery department, responsible for decorating bakery items with artistic skill and meticulous attention to detail. This non-exempt position involves direct interaction with customers both in person and over the telephone to manage cake orders and provide excellent service. The role requires a creative mindset for keeping up with baking trends and designing custom decorations for cakes, including wedding cakes which may sometimes involve on-site delivery and setup. The Bakery Cake Designer works collaboratively with bakers and other team members to organize daily production schedules, ensure the fulfillment of customer orders accurately and promptly, and maintain a high standard of department operations.

Beyond decorating, this role entails various customer service duties such as greeting customers warmly, assisting them in locating bakery products, answering inquiries, and processing orders efficiently. The ability to communicate well with the bakery manager and coordinate supply orders and inventory management is also crucial. Safety, cleanliness, and adherence to company policies and sanitation standards are integral aspects of the job. This position demands physical stamina, including the ability to lift and carry up to 100 pounds occasionally, and perform repetitive motions and other physical activities related to bakery operations.

Working conditions include exposure to typical bakery environment factors such as flour dust, noise, cleaning chemicals, and temperature fluctuations. The Bakery Cake Designer plays a leadership role, often training and guiding part-time employees, and is expected to foster a positive work environment through effective teamwork and professionalism. Hy-Vee values employees who demonstrate a growth mindset and a customer-focused approach, reinforcing the company’s mission to create exceptional shopping experiences. The position requires a high school diploma or equivalent, with minimal prior experience necessary, making it a great opportunity for someone looking to develop their skills in bakery artistry within a renowned retail grocery company. Employment is contingent upon successfully passing a pre-employment drug screen.