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Bakery Cake Designer

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.25 - $15.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Employee assistance program
cross training opportunities

Job Description

Hy-Vee is a well-established supermarket chain known for its commitment to customer satisfaction and community involvement. With its roots firmly planted in the Midwest, Hy-Vee offers a wide range of grocery and specialty items, including a full-service bakery department that caters to diverse customer needs. The company prides itself on fostering a workplace environment where employees are valued as the core strength of the business. Employees at Hy-Vee are encouraged to engage with customers warmly and support their fellow team members, thereby creating a welcoming atmosphere that drives repeat business and community trust.

At Hy-Vee, the Bakery Cake Designer plays a pivotal role in shaping the customer experience within the bakery department. This position is responsible for decorating bakery items with creativity and precision, ensuring that all creations meet the high standards of quality and presentation that Hy-Vee customers expect. The role involves direct customer interaction, both at the store and via telephone, helping customers place custom cake orders that reflect their unique requirements and occasions. By providing attentive, courteous service, the Bakery Cake Designer helps maintain the positive image of Hy-Vee's bakery and supports overall store success.

As a Bakery Cake Designer at Hy-Vee, you will be part of a dynamic team that values partnerships, growth mindset, results orientation, customer focus, and professionalism. You will be responsible not only for decorating beautiful cakes but also for managing production schedules, ordering supplies, and assisting with display setups. Your work will also include delivering wedding cakes on-site, ensuring these important orders arrive perfectly. This role requires keen attention to detail, the ability to solve practical problems, and the physical ability to perform lifting and other bakery-related tasks. Working within a store environment that entails pressure to meet deadlines and handle multiple priorities, you will demonstrate your commitment to maintaining cleanliness, adhering to sanitation standards, and working collaboratively with management and peers.

The position is non-exempt and reports to several key management roles including the District Store Director and Bakery Department Manager. It requires a high school diploma or equivalent and up to six months of related experience, making it an excellent opportunity for those interested in pursuing a career in bakery or food service. The role demands excellent interpersonal skills since you will be greeting customers by name, providing personalized service, and contributing to a friendly shopping atmosphere. Hy-Vee supports its employees' well-being and professional growth by promoting employee cross-training and ensuring a safe and clean work setting.

At Hy-Vee, joining the bakery team as a Cake Designer means more than just handling cakes; it represents a chance to become part of a trusted community brand that values your skill and dedication. Each day, you will have the opportunity to brighten customers' special occasions through your artistry and customer care, while growing your professional skills in a supportive environment. If you are passionate about baking and customer service and want to work in a collaborative environment that values diversity, inclusion, and employee development, Hy-Vee welcomes your application.

Job Requirements

  • High school diploma or equivalent
  • Six months or less of similar or related work experience
  • Ability to solve practical problems with limited standardization
  • Ability to perform arithmetic calculations involving fractions, decimals and percentages
  • Ability to file, post and mail materials
  • Ability to guide people and provide basic direction
  • Physical ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly
  • Visual requirements including near and far vision with or without correction, color vision, depth perception, and field of vision
  • Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Job Qualifications

  • High school diploma or equivalent
  • Up to six months of related or similar work experience
  • Ability to provide friendly and efficient customer service
  • Knowledge of cake decorating techniques and trends
  • Ability to communicate effectively with customers and team members
  • Basic arithmetic skills involving fractions, decimals and percentages
  • Ability to work collaboratively in a team environment
  • Understanding of proper sanitation procedures
  • Physical ability to perform bakery tasks including lifting and standing for extended periods

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, performing other tasks to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
  • Takes customer orders at Bakery counter
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Checks orders for the day and sets up a timeline and production schedule
  • Decorates bakery items in a timely manner
  • Keeps current on new designs and trends
  • Ensures department standards are met
  • Checks cake orders for details daily and indicates supply needs
  • Orders supplies for decorating area and checks off the order
  • Delivers product and sets up wedding cakes on site
  • Communicates with bakery manager regarding displays, weekly ads and special needs
  • Checks product dates, pulls cases for work and lists items to fill or replace
  • Develops bakery orders for bakers on a daily basis
  • Tracks daily retail production and identifies required tasks
  • Operates as a lead worker with part-time or other employees
  • Participates in employee cross training
  • Understands and practices proper sanitation procedures
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Criteria

Experience

Entry Level (1-2 years)


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