
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $21.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible spending account
Life insurance
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to providing exceptional customer service and quality products. Renowned for its motto "a helpful smile in every aisle," Hy-Vee emphasizes a supportive and engaging workplace where employees feel valued and motivated to deliver outstanding service. This company operates in a fast-paced retail environment, blending traditional grocery offerings with specialty departments such as bakery, deli, and pharmacy. Hy-Vee is dedicated to creating a positive shopping experience by employing friendly and knowledgeable staff who are attentive to customer needs and work collaboratively to maintain a welcoming atmosphere throughout their stores.
The position available is for a Bakery Cake Designer within the Bakery department. This is a non-exempt role focused primarily on decorating bakery items and providing stellar customer service both in person and by phone. The hourly wage for this role ranges from $17.00 to $21.25, dependent on experience. The Bakery Cake Designer is an integral part of the bakery team, tasked with not only creating beautifully decorated cakes and bakery products but also assisting customers with their orders and ensuring timely fulfillment. The job demands artistic skill, attention to detail, and strong communication abilities, as it involves close interaction with customers to understand their needs and preferences. Additionally, this position requires teamwork, organization, and the capability to manage multiple priorities in a sometimes high-pressure store environment. The Bakery Cake Designer works under the supervision of the Bakery Department Manager and collaborates with other store managers and team members to maintain department standards and contribute to overall store success.
Key responsibilities include greeting and assisting customers warmly, taking cake orders accurately, decorating bakery items according to customer specifications and current design trends, organizing production schedules, and managing supplies. This role also involves some leadership elements such as guiding and instructing part-time staff and participating in cross-training exercises to ensure flexible and efficient operations. In addition to artistic duties, the position requires adherence to strict sanitation and safety standards, physical stamina to perform tasks involving lifting and standing, and the ability to work productively amid the usual bakery environment exposures such as flour dust and temperature changes. Hy-Vee supports its employees with comprehensive benefits and maintains a workplace culture that prioritizes growth mindset, professionalism, customer focus, and results orientation. This opportunity suits individuals who have some relevant bakery or customer service experience, possess practical problem-solving skills, and enjoy working within a community-focused retail setting. The job naturally requires punctuality, reliability, and a positive attitude to help uphold the company’s promise to customers and colleagues alike. Hy-Vee invites enthusiastic and talented candidates to apply and become part of a team dedicated to excellence in both product quality and customer interaction.
The position available is for a Bakery Cake Designer within the Bakery department. This is a non-exempt role focused primarily on decorating bakery items and providing stellar customer service both in person and by phone. The hourly wage for this role ranges from $17.00 to $21.25, dependent on experience. The Bakery Cake Designer is an integral part of the bakery team, tasked with not only creating beautifully decorated cakes and bakery products but also assisting customers with their orders and ensuring timely fulfillment. The job demands artistic skill, attention to detail, and strong communication abilities, as it involves close interaction with customers to understand their needs and preferences. Additionally, this position requires teamwork, organization, and the capability to manage multiple priorities in a sometimes high-pressure store environment. The Bakery Cake Designer works under the supervision of the Bakery Department Manager and collaborates with other store managers and team members to maintain department standards and contribute to overall store success.
Key responsibilities include greeting and assisting customers warmly, taking cake orders accurately, decorating bakery items according to customer specifications and current design trends, organizing production schedules, and managing supplies. This role also involves some leadership elements such as guiding and instructing part-time staff and participating in cross-training exercises to ensure flexible and efficient operations. In addition to artistic duties, the position requires adherence to strict sanitation and safety standards, physical stamina to perform tasks involving lifting and standing, and the ability to work productively amid the usual bakery environment exposures such as flour dust and temperature changes. Hy-Vee supports its employees with comprehensive benefits and maintains a workplace culture that prioritizes growth mindset, professionalism, customer focus, and results orientation. This opportunity suits individuals who have some relevant bakery or customer service experience, possess practical problem-solving skills, and enjoy working within a community-focused retail setting. The job naturally requires punctuality, reliability, and a positive attitude to help uphold the company’s promise to customers and colleagues alike. Hy-Vee invites enthusiastic and talented candidates to apply and become part of a team dedicated to excellence in both product quality and customer interaction.
Job Requirements
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Must be physically able to exert up to 100 pounds of force occasionally with team lifting
- Must be physically able to exert up to 50 pounds of force frequently
- Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must adhere to sanitation and safety procedures
- Must report to work when scheduled and on time
- Employment is contingent upon successful completion of a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to solve practical problems with limited standardization
- Ability to file, post, mail materials and provide basic direction
- Good communication and customer service skills
- Ability to work as part of a team
- Knowledge of bakery products and decorating techniques is a plus
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for
- Assists customers by securing products that are out of reach
- Assists customers by loading or unloading heavy items
- Assists customers by performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Takes customer orders at Bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site (outside the store)
- Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis. (Orders cakes, sizes, etc.)
- Tracks daily retail production. Identifies, with co-workers, tasks to be completed
- Operates as a lead worker with part-time or other employees. (Instructs and reviews work)
- Participates in employee cross training
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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