
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to exceptional customer service and community involvement. Rooted in the Midwest, Hy-Vee has grown into a respected name in grocery retail, recognized for its wide range of high-quality products and its dedication to creating a positive shopping experience for every customer. The company operates numerous stores, combining traditional values with modern innovation, emphasizing a helpful and friendly atmosphere, symbolized by their promise of "a helpful smile in every aisle." Hy-Vee values its workforce as its greatest strength and fosters a culture where employees are engaged, supported, and motivated to collaborate as one team to serve customers and support each other.
As a Bakery Cake Designer at Hy-Vee, you will play a vital role in the bakery department by contributing your artistic talents and customer service skills to create and decorate bakery items that meet the highest standards of quality and creativity. This non-exempt role is focused not only on the technical aspects of decorating cakes and other bakery products but also on providing exceptional service to customers both in-store and over the phone. The position requires teamwork, attention to detail, customer interaction, and adherence to sanitation and safety standards.
As a bakery professional, you will be responsible for assisting customers in selecting and customizing their bakery orders, from simple cakes to elaborate wedding cakes and specialty items. Your ability to communicate clearly, provide timely and efficient service, and manage multiple tasks throughout the day will be integral to your success in this role. Hy-Vee fosters a positive work environment by encouraging a growth mindset, professionalism, and a customer-focused approach. This role demands a blend of creativity and operational efficiency, as you will oversee the production schedules, monitor supply inventories, update product displays, and maintain high standards in the bakery.
Working at Hy-Vee as a Bakery Cake Designer also means adhering to company policies, safety regulations, and ensuring cleanliness within your work area. You will have the opportunity to collaborate with coworkers and managers to meet company goals, support cross-training efforts, and continuously improve your skillset by keeping current with new cake designs and trends. The ability to handle physical demands, such as lifting and moving bakery items, and the willingness to occasionally deliver and set up cakes off-site will ensure that you provide a comprehensive service to customers.
This position offers the satisfaction of shaping memorable moments for customers by delivering beautifully designed and delicious bakery products. Hy-Vee’s inclusive and supportive culture invites applicants who are ready to bring their talents and positive attitudes to a community-focused company committed to growth and excellence. If you are passionate about bakery arts and dedicated to providing outstanding customer experiences, a career as a Bakery Cake Designer at Hy-Vee offers a fulfilling and dynamic work environment.
As a Bakery Cake Designer at Hy-Vee, you will play a vital role in the bakery department by contributing your artistic talents and customer service skills to create and decorate bakery items that meet the highest standards of quality and creativity. This non-exempt role is focused not only on the technical aspects of decorating cakes and other bakery products but also on providing exceptional service to customers both in-store and over the phone. The position requires teamwork, attention to detail, customer interaction, and adherence to sanitation and safety standards.
As a bakery professional, you will be responsible for assisting customers in selecting and customizing their bakery orders, from simple cakes to elaborate wedding cakes and specialty items. Your ability to communicate clearly, provide timely and efficient service, and manage multiple tasks throughout the day will be integral to your success in this role. Hy-Vee fosters a positive work environment by encouraging a growth mindset, professionalism, and a customer-focused approach. This role demands a blend of creativity and operational efficiency, as you will oversee the production schedules, monitor supply inventories, update product displays, and maintain high standards in the bakery.
Working at Hy-Vee as a Bakery Cake Designer also means adhering to company policies, safety regulations, and ensuring cleanliness within your work area. You will have the opportunity to collaborate with coworkers and managers to meet company goals, support cross-training efforts, and continuously improve your skillset by keeping current with new cake designs and trends. The ability to handle physical demands, such as lifting and moving bakery items, and the willingness to occasionally deliver and set up cakes off-site will ensure that you provide a comprehensive service to customers.
This position offers the satisfaction of shaping memorable moments for customers by delivering beautifully designed and delicious bakery products. Hy-Vee’s inclusive and supportive culture invites applicants who are ready to bring their talents and positive attitudes to a community-focused company committed to growth and excellence. If you are passionate about bakery arts and dedicated to providing outstanding customer experiences, a career as a Bakery Cake Designer at Hy-Vee offers a fulfilling and dynamic work environment.
Job Requirements
- High school or equivalent experience
- six months or less of similar or related work experience
- ability to exert up to 100 pounds of force occasionally
- ability to exert up to 50 pounds frequently
- ability to exert up to 10 pounds constantly
- physical ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions
- ability to see with or without correction at varying distances
- willingness to work in a store environment with exposure to flour dust, noise, cleaning chemicals, fumes and temperature extremes
- ability to meet deadlines and handle multiple priorities
- pre-employment drug screening
Job Qualifications
- High school diploma or equivalent
- six months or less of related work experience
- ability to solve practical problems
- ability to perform arithmetic calculations including fractions, decimals, and percentages
- strong communication skills
- ability to work effectively as part of a team
- attention to detail and creativity in cake decorating
- familiarity with bakery tools and equipment
Job Duties
- Provides prompt, efficient and friendly customer service
- smiles and greets customers in a friendly manner
- makes an effort to learn customers’ names
- assists customers by escorting them to products, securing out of reach products, loading or unloading heavy items
- answers telephone promptly and takes product orders
- takes customer orders at bakery counter
- works with co-workers to ensure customer satisfaction
- checks orders and sets production schedules
- decorates bakery items in a timely manner
- keeps current on new designs and trends
- ensures department standards are met
- checks cake orders for details and indicates supply needs
- orders and checks supplies
- delivers and sets up wedding cakes onsite
- communicates with bakery manager daily
- checks product dates and pulls cases to fill or replace
- develops bakery orders for bakers daily
- tracks daily retail production and identifies tasks
- operates as lead worker with part-time employees
- participates in employee cross training
- practices proper sanitation procedures
- adheres to company policies
- reports to work on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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