Hy-Vee logo

Bakery Cake Designer

Job Overview

briefcase

Employment Type

Part-time
moneybag

Compensation

Hourly
Range $13.25 - $17.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Team-oriented environment

Job Description

Hy-Vee is a well-established chain of supermarkets known for its commitment to quality, customer service, and community engagement. Founded in 1930, Hy-Vee has grown into a leading grocery retailer in the Midwest with hundreds of locations serving millions of customers. The company prides itself on its mission to provide fresh, quality products while fostering a supportive and friendly shopping environment. With a strong emphasis on teamwork, continuous growth, and professionalism, Hy-Vee ensures both customers and employees have a positive and rewarding experience. This dynamic retail environment integrates various departments, including bakery, perishables, health and wellness, and more, ensuring comprehensive service throughout the store. The company’s culture champions strong partnerships and a customer-focused mindset that aligns with its promise of "a helpful smile in every aisle." The Bakery Department at Hy-Vee plays a vital role in delivering high-quality baked goods and custom cakes made to meet customer needs and special occasions.

The Bakery Cake Designer role at Hy-Vee is an exemplary position designed for a creative and customer-oriented individual with a passion for detailed cake decoration and outstanding customer service. This non-exempt role is part of the Bakery Department and focuses on designing and decorating bakery items, particularly custom cakes, in line with customer specifications and current trends. As the Bakery Cake Designer, you will interact with customers both in person and over the phone, assisting with cake orders and providing guidance on designs, sizes, and decorating options. Your role will be integral to reinforcing Hy-Vee’s commitment to customer satisfaction by delivering beautifully crafted bakery products that exceed expectations.

This position requires proficiency in handling various decorating tools and techniques, managing and organizing bakery orders daily, and ensuring all products meet the company’s high standards. You will also collaborate closely with bakery co-workers to maintain a smooth production schedule and uphold department cleanliness and safety protocols. The role demands excellent communication skills to coordinate with the bakery manager about displays, weekly promotions, and special bakery needs. Moreover, the Bakery Cake Designer will play a leadership role by guiding part-time team members and participating in cross-training efforts to ensure the bakery operates efficiently.

Physical stamina and the ability to exert significant force when lifting or moving bakery supplies are necessary for success in this position. Additionally, you must be comfortable working in a fast-paced store environment where deadlines are critical, and multiple priorities must be managed. Exposure to flour dust, cleaning chemicals, and varying temperature conditions is part of the daily work setting. The role requires adherence to proper sanitation procedures and company policies to maintain a clean and safe work environment.

Overall, the Bakery Cake Designer position is perfect for individuals who thrive in customer service roles combined with artistic creativity and enjoy working in a team-oriented environment. Hy-Vee offers an inclusive workplace that values dedication, professionalism, and a growth mindset, providing numerous opportunities for professional development and career advancement within the company. Employment in this role is contingent upon successful completion of a pre-employment drug screening. Hy-Vee seeks motivated, friendly, and efficient individuals ready to join a team that delivers "a helpful smile in every aisle." Apply today if you are ready to bring your decorating talents and customer service skills to a rewarding bakery career with one of the most trusted supermarket brands in the Midwest.

Job Requirements

  • Must be 18 or older
  • high school diploma or equivalent
  • six months or less of similar or related work experience
  • ability to solve practical problems and interpret instructions
  • adept at arithmetic calculations involving fractions, decimals, and percentages
  • must be physically able to exert up to 100 pounds of force occasionally and up to 50 pounds frequently
  • ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
  • must adhere to company policies and store guidelines
  • ability to work scheduled hours and report on time
  • successful completion of a pre-employment drug screen

Job Qualifications

  • High school diploma or equivalent
  • six months or less of similar or related work experience
  • ability to solve practical problems with limited standardization
  • ability to do arithmetic calculations involving fractions, decimals, and percentages
  • ability to file, post, mail materials and guide people
  • effective communication and customer service skills
  • ability to work as part of a team
  • knowledge of bakery decorating tools and techniques
  • understanding of sanitation procedures
  • leadership skills to instruct and review work of part-time employees

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • makes an effort to learn customers' names and to address them by name whenever possible
  • assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, performing other tasks in every way possible to enhance the shopping experience
  • answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
  • takes customer orders at Bakery counter
  • works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • checks orders for the day and sets up a timeline and production schedule
  • decorates bakery items in a timely manner
  • keeps current on new designs and trends
  • ensures department standards are met
  • checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs
  • orders supplies for decorating area and checks off the order
  • delivers product and sets up wedding cakes on site (outside the store)
  • communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
  • checks product dates, pulls cases for work and lists items to fill or replace
  • develops bakery orders for bakers on a daily basis (orders cakes, sizes, etc.)
  • tracks daily retail production
  • identifies, with co-workers, tasks to be completed
  • operates as a lead worker with part-time or other employees (instructs and reviews work)
  • participates in employee cross training
  • understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • adheres to company policies and individual store guidelines
  • reports to work when scheduled and on time

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef