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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Team-oriented environment
employee recognition programs
Job Description
Hy-Vee is a well-established grocery store chain known for its commitment to providing exceptional customer service and a pleasant shopping experience. With a reputation built on community engagement and employee dedication, Hy-Vee operates numerous stores across the Midwest, delivering quality products and services to its customers. The company slogan, "a helpful smile in every aisle," underscores the importance Hy-Vee places on friendly, efficient, and courteous service, both towards customers and among team members. This ethos drives the company to foster a supportive work environment where employees are valued as the core strength of the business.
The Bakery Cake Des... Show More
The Bakery Cake Des... Show More
Job Requirements
- Must be 18 or older
- High school diploma or equivalent
- Six months or less of related work experience
- Ability to solve practical problems
- Ability to perform arithmetic calculations
- Strong communication skills
- Ability to stand and lift frequently
- Ability to work in a fast-paced environment
- Willingness to adhere to company policies and guidelines
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems and interpret instructions
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Strong interpersonal and communication skills
- Ability to work effectively as part of a team
- Knowledge of sanitation procedures
- Basic leadership skills to instruct and review work of others
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Takes customer orders at Bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site (outside the store)
- Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis. (Orders cakes, sizes, etc.)
- Tracks daily retail production. Identifies, with co-workers, tasks to be completed
- Operates as a lead worker with part-time or other employees. (Instructs and reviews work)
- Participates in employee cross training
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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