Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
supportive work environment
Job Description
Hy-Vee is a highly respected employee-owned supermarket chain renowned for its commitment to community engagement and customer service excellence. Established with a strong foundation in providing top quality groceries and specialty food products, Hy-Vee operates over 200 stores across several Midwestern states. Known for a culture that values integrity, cooperation, and growth, Hy-Vee has maintained a reputation for delivering outstanding shopping experiences coupled with friendly, knowledgeable service. As a company, Hy-Vee is dedicated to supporting its employees, recognizing that people are the organization's greatest asset. This is emphasized by their promise of "a helpful smile in every aisle," reflecting a true culture of care and positivity for both staff and customers alike. Employees are empowered to grow professionally and personally within a supportive environment that encourages continuous learning and engagement. The company offers diverse job opportunities with a strong emphasis on work-life balance, including accommodating night and weekend shifts as needed to meet store demands and customer expectations.
The Bakery Cake Designer position at Hy-Vee plays a vital role within the Bakery department, primarily responsible for the artistry and decoration of bakery items. This role is crucial to Hy-Vee's efforts to provide not only delicious baked goods but also visually appealing products that enhance the overall customer experience. The position is classified as non-exempt, indicating that it is eligible for overtime pay in compliance with labor regulations. One of the core responsibilities includes assisting customers both over the telephone and in person, helping them place orders, customizing bakery items, and answering inquiries in a courteous and friendly manner. The candidate will engage collaboratively with other team members to foster a welcoming work environment aimed at maximizing customer satisfaction.
Beyond technical baking and decorating skills, the role demands a high level of customer service and communication abilities, ensuring positive interactions that reflect well on the Hy-Vee brand. The Cake Designer is accountable for managing bakery schedules, maintaining quality standards, and keeping up to date on new designs and trends within the cake decorating field. Responsibilities also include coordinating with the bakery manager regarding displays, special promotions, and inventory supply needs. Employees in this role must demonstrate professionalism, teamwork, problem-solving abilities, and a results-oriented approach. Hy-Vee values growth mindset and customer-centric practices as core competencies for success in this position.
Physical requirements of the job involve moderate to heavy lifting with up to 100 pounds occasionally in shared team lifting scenarios and frequent exertion of up to 50 pounds individually. The work environment is fast-paced and dynamic, with exposure to flour dust, cleaning chemicals, and temperature extremes typical of bakery settings. Equipment used regularly includes mixers, ovens, turntables, airbrushes, and cake decorating tools. Night and weekend shifts are required, reflecting the bakery’s need to meet customer demands and deadlines effectively. Potential candidates should be ready to embrace the physical and interpersonal demands of the job while delivering exceptional service that encourages repeat business and customer loyalty. Employment at Hy-Vee is contingent upon the successful completion of a pre-employment drug screening, ensuring a safe and reliable workforce.
The Bakery Cake Designer role is a fantastic opportunity for individuals who take pride in their craft, enjoy interacting with customers, and thrive in a team-oriented, service-driven retail environment. Whether you are a seasoned decorator looking to join a reputable company or an entry-level candidate eager to learn and grow, Hy-Vee offers a place where your talents will be appreciated and your career supported.
The Bakery Cake Designer position at Hy-Vee plays a vital role within the Bakery department, primarily responsible for the artistry and decoration of bakery items. This role is crucial to Hy-Vee's efforts to provide not only delicious baked goods but also visually appealing products that enhance the overall customer experience. The position is classified as non-exempt, indicating that it is eligible for overtime pay in compliance with labor regulations. One of the core responsibilities includes assisting customers both over the telephone and in person, helping them place orders, customizing bakery items, and answering inquiries in a courteous and friendly manner. The candidate will engage collaboratively with other team members to foster a welcoming work environment aimed at maximizing customer satisfaction.
Beyond technical baking and decorating skills, the role demands a high level of customer service and communication abilities, ensuring positive interactions that reflect well on the Hy-Vee brand. The Cake Designer is accountable for managing bakery schedules, maintaining quality standards, and keeping up to date on new designs and trends within the cake decorating field. Responsibilities also include coordinating with the bakery manager regarding displays, special promotions, and inventory supply needs. Employees in this role must demonstrate professionalism, teamwork, problem-solving abilities, and a results-oriented approach. Hy-Vee values growth mindset and customer-centric practices as core competencies for success in this position.
Physical requirements of the job involve moderate to heavy lifting with up to 100 pounds occasionally in shared team lifting scenarios and frequent exertion of up to 50 pounds individually. The work environment is fast-paced and dynamic, with exposure to flour dust, cleaning chemicals, and temperature extremes typical of bakery settings. Equipment used regularly includes mixers, ovens, turntables, airbrushes, and cake decorating tools. Night and weekend shifts are required, reflecting the bakery’s need to meet customer demands and deadlines effectively. Potential candidates should be ready to embrace the physical and interpersonal demands of the job while delivering exceptional service that encourages repeat business and customer loyalty. Employment at Hy-Vee is contingent upon the successful completion of a pre-employment drug screening, ensuring a safe and reliable workforce.
The Bakery Cake Designer role is a fantastic opportunity for individuals who take pride in their craft, enjoy interacting with customers, and thrive in a team-oriented, service-driven retail environment. Whether you are a seasoned decorator looking to join a reputable company or an entry-level candidate eager to learn and grow, Hy-Vee offers a place where your talents will be appreciated and your career supported.
Job Requirements
- High school diploma or equivalent
- Six months or less of related work experience
- Ability to communicate effectively with customers and team members
- Ability to perform physical tasks including lifting up to 100 pounds occasionally
- Willingness to work night and weekend shifts
- Ability to work in fast-paced retail environment
- Reliable attendance and punctuality
- Successful completion of pre-employment drug screening
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Strong customer service orientation
- Good communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Basic familiarity with bakery equipment and decorating tools
- Ability to learn and adapt to new bakery designs and trends
- Understanding of proper sanitation and safety procedures
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products out of reach, loading or unloading heavy items, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers including taking product orders
- Takes customer orders at Bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details daily and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site outside the store
- Communicates with bakery manager regarding displays, weekly ads and special needs daily
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis
- Tracks daily retail production and identifies tasks to be completed
- Operates as a lead worker with part-time employees by instructing and reviewing work
- Participates in employee cross training
- Understands and practices proper sanitation procedures and maintains a clean and neat work area
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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