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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Hy-Vee is a well-established and respected grocery store chain known for its commitment to customer service and community engagement. At Hy-Vee, the employees are considered the company’s greatest asset, embodying the promise of 'a helpful smile in every aisle.' This dedication to customer satisfaction underscores the company culture, which fosters teamwork, professional growth, and a positive work environment. Hy-Vee operates stores across multiple states, delivering high-quality food products and services tailored to meet the needs of diverse communities. The brand is focused on providing an excellent shopping experience and building strong relationships with customers through attentive service and knowledgeable staff.... Show More
Job Requirements
- High school degree or equivalent
- six months or less of related work experience
- strong customer service skills
- ability to stand for extended periods and perform physical tasks such as lifting up to 100 pounds with assistance
- good visual acuity including color vision and depth perception
- ability to perform repetitive motions and physical activities like balancing, stooping, kneeling, reaching, pushing and pulling
- willingness to adhere to sanitation standards
- punctuality and reliable attendance
- ability to communicate effectively with customers and team members
- completion of a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- six months or less of similar or related work experience
- ability to solve practical problems and interpret instructions
- ability to perform arithmetic calculations involving fractions, decimals, and percentages
- good communication and interpersonal skills
- ability to work collaboratively in a team environment
- knowledge of bakery decorating techniques is a plus
- ability to work under pressure and manage multiple priorities
- willingness to learn new designs and trends
- basic computer proficiency
- ability to operate bakery tools and equipment
Job Duties
- Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions
- smile and greet customers in a friendly manner
- make an effort to learn customers' names and address them by name whenever possible
- assist customers by escorting them to products, securing out of reach items, loading or unloading heavy products, and performing tasks to enhance shopping experience
- answer telephone promptly and provide helpful service including taking product orders
- take customer orders at Bakery counter
- work with co-workers as a team to ensure customer satisfaction and pleasant work environment
- check orders for the day, set up timeline and production schedule
- decorate bakery items in a timely manner
- keep current on new designs and trends
- ensure department standards are met
- check cake orders for details and indicate supply needs
- order supplies for decorating area and check off orders
- deliver product and set up wedding cakes on site
- communicate with bakery manager regarding displays, weekly ads and special needs daily
- check product dates and pull cases for work
- develop bakery orders for bakers daily
- track daily production and identify tasks with co-workers
- operate as lead worker with part-time or other employees
- participate in employee cross-training
- practice proper sanitation procedures and ensure work area is clean
- adhere to company policies and store guidelines
- report to work on schedule
- wrap all products as necessary
- assist in other store areas as needed
- perform other job-related duties and special projects as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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