Bakery Cake Designer

Plymouth, MN, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $14.00 - $17.50

Work Schedule

Standard Hours

Job Description

Hy-Vee is a Fortune 500 employee-owned supermarket chain known for its commitment to quality, customer service, and community involvement. Established in 1930, Hy-Vee has grown to over 280 stores located primarily in the Midwest. The company prides itself on a strong workplace culture, emphasizing teamwork, respect, and a positive attitude to ensure customers experience "a helpful smile in every aisle." As a leading retailer, Hy-Vee offers a wide range of products and services including grocery, bakery, pharmacy, and more. Employees are considered the backbone of the company, supporting the business with dedication and professionalism.

The Bakery Cake Designer role at Hy-Vee is an essential position within the bakery department, focused on creating visually appealing and delicious bakery items that meet customer expectations. The role involves decorating cakes and other bakery products with attention to detail, artistry, and adherence to company standards. Beyond the decorating duties, this position requires strong customer interaction skills, including assisting customers in person and over the phone, taking bakery orders, and providing friendly, efficient service. The Bakery Cake Designer helps maintain a positive company image by fostering a welcoming environment for shoppers and fellow team members.

In this role, employees will coordinate with the bakery team and management to ensure orders are accurately processed, timelines are met, and production schedules are well managed. The designer keeps abreast of current trends and design techniques to continually offer fresh, modern options to customers. The position also demands operational responsibilities like ordering supplies, maintaining cleanliness and sanitation standards, and occasionally setting up wedding cakes onsite outside the store. Employees need to demonstrate professionalism, growth mindset, and results orientation that aligns with Hy-Vee's customer-focused culture.

This is a non-exempt position with a starting hourly wage range between $14.00 and $17.50, depending on experience. The job requires physical capability to lift, balance, and perform other movements necessary in a busy bakery environment. Working conditions typically involve exposure to flour dust, cleaning solvents, noise, and temperature extremes. The company values safety, engagement, and a cooperative work atmosphere where teamwork is essential. Individuals who enjoy creativity, customer interaction, and organized multitasking will find this position fulfilling and rewarding. Employment is contingent upon successful completion of a pre-employment drug screen.

Job Requirements

High school diploma or equivalent
Six months or less of related work experience
Ability to exert up to 100 pounds of force occasionally
Ability to exert up to 50 pounds of force frequently
Ability to exert up to 10 pounds of force constantly
Visual acuity with or without correction including color vision and depth perception
Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Availability to work scheduled hours
Successful completion of pre-employment drug screen

Job Qualifications

High school diploma or equivalent
Six months or less of similar or related work experience
Ability to provide courteous and friendly customer service
Knowledge of bakery decorating techniques and trends
Ability to operate standard bakery equipment including mixers, ovens, turntables, airbrush, and cake machines
Ability to work as part of a team
Strong communication skills for customer interaction and order taking
Ability to follow company policies and safety procedures
Basic math skills including arithmetic calculations with fractions, decimals, and percentages
Ability to solve practical problems with limited standardization
Willingness to participate in cross training and instruction of other employees

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
Makes an effort to learn customers' names and to address them by name whenever possible
Assists customers by escorting them to products, securing items out of reach, loading or unloading heavy items, and other tasks to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers including taking bakery product orders
Takes customer orders at bakery counter
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Checks orders for the day and sets up a timeline and production schedule
Decorates bakery items in a timely manner using current designs and trends
Ensures department standards are met
Checks cake orders for details and supply needs
Orders supplies for decorating area and verifies orders
Delivers product and sets up wedding cakes on site outside the store
Communicates regularly with bakery manager regarding displays, weekly ads, and special needs
Checks product dates, pulls cases for work, and lists items to fill or replace
Develops bakery orders for bakers each day
Tracks daily retail production and identifies tasks to be completed
Operates as a lead worker with part-time or other employees, instructing and reviewing work
Participates in employee cross training
Practices proper sanitation and ensures the work area is clean and neat
Adheres to company policies and store guidelines
Reports to work when scheduled and on time
Wraps all products as necessary
Assists in other areas of the store as needed
Performs other job related duties and special projects as required