Bakery Cake Decorator

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $14.50 - $18.50

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

employee discount

Training and Development

Retirement Plan

Job Description

Roche Bros. is a well-established supermarket chain known for its commitment to providing high-quality products and exceptional customer service. With a strong focus on community values and a reputation for freshness and quality, Roche Bros. has become a trusted name in grocery retail in Massachusetts. The company emphasizes a positive work environment that fosters teamwork, respect, and professional growth. Roche Bros. offers competitive wages and opportunities for career advancement, making it a preferred employer in the retail industry. They operate several locations with a dedication to maintaining high standards in product quality and customer satisfaction. The bakery department at Roche Bros. plays a crucial role in delivering freshly prepared, appealing baked goods to customers, supporting the company’s commitment to quality and service.

The Bakery Decorator position at Roche Bros. is designed for individuals who take pride in preparing and displaying bakery products with care, cleanliness, and efficiency. This role requires attention to product freshness, proper rotation, and maintaining well-stocked displays that attract and satisfy customers. Working within a team-oriented environment, the Bakery Decorator is instrumental in creating a positive shopping experience through exceptional product presentation and customer engagement. Responsibilities include decorating cakes, preparing bakery items according to specifications, operating bakery mixers, and ensuring that all products meet Roche Bros.' stringent quality and sanitation standards.

This full-time position offers an hourly wage ranging from $15.40 to $20.10 based on experience, education, qualifications, and internal equity. The role demands a balance of hands-on technical skills in cake decorating and customer service skills, as well as the ability to work flexible schedules to meet business needs. Working at Roche Bros. bakery is ideal for individuals who enjoy a dynamic and supportive work culture and who are committed to delivering excellence in product preparation and customer interaction. The position also involves some physical tasks such as lifting, standing for extended periods, and working in varied temperature environments, requiring physical stamina and adherence to workplace safety protocols.

As part of the welcoming team at Roche Bros., the Bakery Decorator helps uphold the company’s high standards of product freshness, sanitation, and customer satisfaction. The role includes opportunities for training, career development, and contributing to a workplace culture grounded in respect and cooperation. This job is well-suited for motivated individuals who can work both independently and collaboratively to maintain the bakery’s reputation for quality and service, ensuring customers leave with a delightful and memorable shopping experience.

Job Requirements

Must be 18 years of age
must be able to work as a team member and interact positively with customers
must be able to read, write, speak, and understand English, with the ability to follow instructions
ability to work a schedule based on the business needs of the store location
authorized to work within the U.S.

Job Qualifications

Must be 18 years of age
must be able to work as a team member and interact positively with customers
must be able to read, write, speak, and understand English, with the ability to follow instructions
ability to work a schedule based on the business needs of the store location
authorized to work within the U.S.

Job Duties

Commit to the golden rule and work with other associates to build a strong bakery team
achieve the highest associate morale in the industry by working in a style that is respectful, supportive and totally team oriented (RSTO)
train other associates as needed
provide premier customer service, including greeting and responding to questions, assisting at the service counter, and offering product suggestions
dynamically selling products by providing customers with information needed to make product-relation decisions
follow Roche Bros., Sudbury Farms guidelines for cake decorators
write on cakes/prepare product to meet customers specifications
icing, decorating, traying, packaging, labeling, pricing products for island refrigerated cases, and maintaining refrigerated service showcase
filling customer special orders, including all catering platter offers, as well as custom cake requests to include up and to wedding cakes and assisting with delivery and set up as needed
operate the bakery department mixer
prepare and wrap bakery related products
maintain Roche Bros., Sudbury Farms high standards for product freshness and sanitation
organize and rotate stock in the decorator's section of the freezer and cooler
process merchandise according to production guidelines and follow established sanitation standards
practice the cleaner's creed and proper sanitation procedures
stock display cases, and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out)
receive and unload bakery product and store in designated area
monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company
keep work area swept clean, orderly, and free from safety hazards
report hazards to management
able to operate and clean the bakery equipment and tools